VP Commercial Sales

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: VP Commercial Sales

Location: USA or Canada

One of the great things about working at a company like Genesys is our investment in our people. We believe in helping you find your best fit - we want to help you grow.

We are seeking an experienced and results-driven Vice President Commercial Sales to lead our sales efforts in the North American Commercial space. The ideal candidate will possess a strong background in enterprise sales, exceptional leadership skills, and a track record of driving revenue growth. This role is crucial in expanding our market presence and achieving aggressive sales targets in the region.

Sales Strategy and Execution:

• Develop and execute a comprehensive sales strategy for Commercial Sales.
• Set and achieve revenue and growth targets, as well as other key performance indicators.
• Analyze market trends and competitor activities to identify opportunities and threats.

Team Leadership:

• Recruit, train, and manage a high-performing sales team.
• Foster a culture of excellence, accountability, and continuous improvement.
• Provide coaching and guidance to sales managers and representatives to meet and exceed targets.

Client Relationship Management:

• Build and maintain strong relationships with key enterprise clients and partners.
• Identify and pursue new business opportunities and strategic partnerships.
• Collaborate with cross-functional teams to ensure alignment between sales and other departments.

Sales Process Optimization:

• Implement data-driven strategies to optimize sales processes and enhance efficiency.
• Develop and maintain a strong sales pipeline, forecasting accurately.
• Take proactive measures to address any deviations from sales targets.

Market Expansion:

• Identify and explore new market segments and expansion opportunities.
• Develop and execute market entry and penetration strategies.

Qualifications:

• Minimum of 12 years relevant experience in sales and a Bachelor's degree in Business, Marketing, or a related field or equivalent experience (MBA preferred).
• Proven track record …