VP Commercial Sales

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Title: VP Commercial Sales

Location: USA or Canada

One of the great things about working at a company like Genesys is our investment in our people. We believe in helping you find your best fit - we want to help you grow.

We are seeking an experienced and results-driven Vice President Commercial Sales to lead our sales efforts in the North American Commercial space. The ideal candidate will possess a strong background in enterprise sales, exceptional leadership skills, and a track record of driving revenue growth. This role is crucial in expanding our market presence and achieving aggressive sales targets in the region.

Sales Strategy and Execution:

• Develop and execute a comprehensive sales strategy for Commercial Sales.
• Set and achieve revenue and growth targets, as well as other key performance indicators.
• Analyze market trends and competitor activities to identify opportunities and threats.

Team Leadership:

• Recruit, train, and manage a high-performing sales team.
• Foster a culture of excellence, accountability, and continuous improvement.
• Provide coaching and guidance to sales managers and representatives to meet and exceed targets.

Client Relationship Management:

• Build and maintain strong relationships with key enterprise clients and partners.
• Identify and pursue new business opportunities and strategic partnerships.
• Collaborate with cross-functional teams to ensure alignment between sales and other departments.

Sales Process Optimization:

• Implement data-driven strategies to optimize sales processes and enhance efficiency.
• Develop and maintain a strong sales pipeline, forecasting accurately.
• Take proactive measures to address any deviations from sales targets.

Market Expansion:

• Identify and explore new market segments and expansion opportunities.
• Develop and execute market entry and penetration strategies.

Qualifications:

• Minimum of 12 years relevant experience in sales and a Bachelor's degree in Business, Marketing, or a related field or equivalent experience (MBA preferred).
• Proven track record of at least 10 years in progressively more senior sales leadership roles.
• Extensive experience in business to business (B2B) sales, preferably in the Technology/Software, Software as a Service (SaaS), Contact Center as a Service (CCaaS), or related industry.
• Strong understanding of the US West region market dynamics.
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Analytical mindset with proficiency in data-driven decision-making is vital for optimizing sales processes, forecasting accurately, and identifying areas for improvement Results-oriented with a demonstrated ability to meet or exceed sales targets.
• Strategic thinker with the ability to develop and execute sales strategies.
• Strong interpersonal skills and the ability to build and maintain strong relationships with key customers and partners.
• Willingness to travel as required.

Compensation:
Market competitive salary with an anticipated base compensation range of $187,500.00 - $348,300 .00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location

#LI-Remote 

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.