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Contact center Remote Jobs

34 fresh jobs found

Lead Solutions Consultant - Southwest
United States - California - Remote, United States

RFP Assistance Technical workshops Outbound Engagement Digital DX Proofs of Concept Intelligent Routing Workforce Optimization Unified Communications Cloud Contact Center Technologies +33

Senior Full Time

USD 121K+

Customer Service Advocate II
Remote-CA, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Health Insurance Communications Access Relationship Management CRM Insurance +7

Entry Mid Full Time

USD 55K+

Transformation Architect
Remote, Any Location, US

Call routing platforms Transformation architecture Monoliths Voicebots Architectural Patterns Process enhancements BPO Chatbots Contact Center Operations +38

Senior Full Time

USD 124K+

Outbound Customer Service Advocate II
Remote-FL, United States

Centene Corporation

Contact center Audits Claims Bilingual (Spanish) Health Insurance Outreach Bilingual Communications Access +11

Entry Mid Full Time

USD 55K+

Payor Partnership Support Specialist
Remote - US

Large databases Technical understanding Marketplace Contact center Health Insurance Billing Customer Support Empathy Attention to detail +3

USD 46K+

Sales Engineer
Remote Texas, United States

RFQ IMS Business requirements analysis Solution Validation Lab Testing Workforce Optimization Contact Center Solutions RFP management SIP +48

USD 129K+

Sales Engineer
Remote Colorado, United States

IMS Lab Testing Solution Validation Contact Center Solutions Proof of Concepts Data Networking Customer Communications Networking Protocols Partner Enablement +28

USD 129K+

Mgr Collaboration Solutions
Virtual - Illinois, United States

Collaboration Solutions Unified Communications Contact center Video Technology solutions Sales Strategies Vendor Management Performance Management Microsoft +13

Senior Mid Full Time

USD 27K+

Senior Account Executive
Virtual Office (Texas), United States

Ccaas use cases Contact Center Technologies Genesys solutions Product Positioning Technical Background Contract negotiations CCaaS IaaS Contact center +41

Senior Full Time

USD 191K+

Senior Financial Analyst
United States (Remote)

Workday Adaptive Planning systems Contact center software Corporate finance Cloud contact center software Business Partnering Cloud Contact Center Anaplan Private Equity +20

Senior Full Time

USD 82K+

Installed Base Field Marketing Manager
United States (Remote)

B2B software technology Contact center software Cloud contact center software Customer Marketing Cloud Contact Center SAN Events ABM Integrated Marketing +27

USD 66K+

Principal Solution Consultant
Virtual Office (Colorado), United States

Genesys Software Amazon lex Contact Center Technologies Genesys solutions SIP Digital Engagement Technical Discovery IVR Prompt Engineering +72

Senior Full Time

USD 216K+

Principal Solution Consulting
Virtual Office (California), United States

Database technologies Networking technologies Software implementation Contact center AI-powered experience orchestration Adoption Genesys Cloud CX Business Outcomes +30

Senior Full Time

USD 216K+

Principal Field Solutions Architect CX
Virtual - Illinois, United States

Five9 Ringcentral Sales Campaigns Pre-Sales Support Technical architecture Contact center CISCO Solution Design Technical Solutions +18

Senior Full Time

USD 35K+

VP, CX Acceleration and Advanced Solutions
Remote, Any Location, US

Customer experience optimization Emerging cx technologies Strategic sales leadership Contact center best practices Collaborative innovation Market Positioning BPO Contact Center Operations Contact center +20

Exec Senior Full Time

USD 190K+

Senior Product Manager, CRM Integration Adapters
United States (Remote)

Public Cloud (GCP Customer service management Contact center software CRM Integration Aha CSM Cloud contact center software Cloud Contact Center Product Positioning +32

Senior Full Time

USD 95K+

Sr. Principal Consultant, Technical Delivery Lead
Virtual Office (Florida), United States

SIP Trunking Pbx Call center technologies Acd IP Telephony CTI SIP IVR Infrastructure Design +36

Senior Full Time

USD 238K+

Sr. Principal Consultant, Technical Delivery Lead
Virtual Office (North Carolina), United States

SIP Trunking Pbx Call center technologies Acd IP Telephony CTI SIP IVR Infrastructure Design +36

Senior Full Time

USD 238K+

Remote Bilingual Spanish Fraud Specialist
Remote Office, Georgia, USA, United States

Global Payments

Fraud Analysis Analytic Techniques Contact Center Experience Payments Solutions Payments Technology Contact center Fraud detection Collections Bilingual (Spanish) +9

Entry Full Time

USD 30K+

Remote Inbound Work from Home Fraud Specialist
Georgia - Remote, United States

Global Payments

Analytic Techniques Contact Center Experience Payments Solutions Analytical Techniques Payments Technology Contact center Fraud detection Collections Software Solutions +7

Entry Full Time

USD 30K+

Project Manager / SaaS Based Company - Ridgefield Park, New Jersey
United States - New Jersey - Remote, United States

ACD/IVR Dialer Delivery solutions Customization solutions SaaS Operations Technical Configuration Solution delivery Contact Center Operations Unified-CXM +23

USD 134K+

Customer Care Representative
United States - California - Remote, United States

Platform configuration Dialer Client Advocacy CPaaS Genesys Unified-CXM Report Preparation Contact center Customer Experience Management +32

USD 49K+

Senior AI Transformation Consultant
Virtual Office (Massachusetts)

Cloud Migration Value Realization Contact center AI technologies AI-powered experience orchestration Adoption Genesys Cloud Business Outcomes CX +39

Senior Full Time

USD 194K+

Account Executive - Digital, AI, & Orchestration
Virtual Office (California)

Enterprise sales methodologies AI-powered customer experience Opportunity management Contact center Enablement AI-powered experience orchestration Adoption Pipeline Generation Genesys Cloud +24

Exec Senior Full Time

USD 232K+

Principal Solution Consultant - Public Sector
Virtual Office (Indiana)

Networking technologies Software implementation Demonstration Contact center AI-powered experience orchestration Adoption Genesys Cloud Business Outcomes CX +26

Senior Mid Full Time

USD 216K+

Principal Solutions Consultant
Virtual Office (Indiana)

CRM Integration Networking technologies Database technologies Software implementation Contact center AI-powered experience orchestration Adoption Genesys Cloud Business Outcomes +31

Senior Full Time

USD 216K+

Enterprise Solution Consultant - WEM & AI SME
United States (Remote)

Agent assist technologies Contact center software Sentiment Analysis AI-driven Tools Quality Monitoring Pre-Sales Support Contact Center Operations Software Integration Cloud contact center software +26

USD 93K+

Enterprise Sales Director - Washington D.C./Virginia
United States (Remote)

C-level selling Contact center software Cloud contact center software Cloud Contact Center Events SAN Contact center Software Sales Sales forecasting +13

Exec Senior Full Time

USD 81K+

ServiceNOW Alliance Director
United States (Remote)

Customer service management AI virtual agents Contact center software CTI CSM Cloud contact center software Events Cloud Contact Center Partnership Management +15

Exec Senior Full Time

USD 114K+

Manager, WEM Program Management - Professional Services
United States (Remote)

Database Querying Cloud contact center software Cloud Contact Center SAN Contact center API Integration Resource Management Verbal and written communication Team Development +27

USD 118K+

WEM Applications Consultant (Verint WFM-QM)
United States (Remote)

Verint QM Verint WFM Dialer Call Center Practices Acd Speech analytics Pbx Quality Monitoring CTI +26

USD 90K+

Financial Analyst
United States (Remote)

Planning systems Private Equity Cloud contact center software Corporate finance Cloud Contact Center Business Partnering Investment Banking SAN Contact center +17

Entry Mid Full Time

USD 69K+

Sr. Solutions Consultant - Chicago
United States - Illinois - Remote

Intelligent Routing Cloud Contact Center Technologies Digital DX Workforce Optimization Outbound Engagement Self Service RFPs IP Telephony Unified Communications +31

Senior Full Time

USD 100K+

Director of Product Management, Partner Integrations Portfolio
United States (Remote)

UC Media streaming APIs Aha SIP WebRTC CSM Cloud contact center software VDI Cloud Contact Center +34

Exec Senior Full Time

USD 169K+

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