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Contact center Remote Jobs

69 fresh jobs found

Enterprise Sales Director - Southeast
United States (Remote)

Account forecasting Cloud contact center software Contact center software Cloud Contact Center Contact center Software Sales SFDC Events Business Planning +11

Exec Senior Full Time

USD 106K+

Majors Solution Consultant
United States (Remote)

WFO Enterprise Architecture Design IP Telephony Pre-Sales Support IVR Solution Consulting Cloud contact center software Contact center software Cloud Contact Center +15

Senior Mid Full Time

USD 109K+

Enterprise Sales Director - Northeast
United States (Remote)

Cloud contact center software Contact center software Cloud Contact Center Enterprise software sales Contact center Software Sales SFDC Events Enterprise Software +11

Exec Senior Full Time

USD 106K+

Solutions Consultant
Virtual Office (Indiana), United States

Technical Demonstrations Cloud Contact Center Networking technologies Database technologies Workshop facilitation Workforce engagement Software implementation Genesys Cloud AI-powered experience orchestration +37

Senior Mid Full Time

USD 129K+

Vice President of CX Customer Engineering
Remote, USA, United States

Contact Center Solutions UCaaS CCaaS Solution Development Solutions Engineering Contact center Technical Strategy Telecommunications Solution Architecture +31

Exec Senior Full Time

USD 252K+

Sr. Customer Success Manager
United States - Massachusetts - Remote, United States

Unified-CXM Technology Consulting Customer Experience Management Product Roadmap Technical architecture Consultative Approach Contact center PMP AI solutions +32

Senior Mid Full Time

USD 100K+

Account Director II Specialized Sales
Remote, US

Lumen Technologies

Solution Creation Voice Solutions Telecom Industry UCaaS Results-Oriented Contact center CISCO Genesys Telecom +28

Senior Mid Full Time

USD 119K+

VP, Customer Success West
Virtual Office (California), United States

Technical Management Workforce engagement Customer onboarding Genesys Cloud AI-powered experience orchestration Contact center P&L Management CX Adoption +35

Exec Senior Full Time

USD 378K+

Channel Sales Manager - Commercial & Mid-Market
United States (Remote)

Professional writing Partner Development Cloud contact center software Contact Center Solutions Contact center software UCaaS Cloud Contact Center CCaaS SAN +19

USD 70K+

Enterprise Solution Consultant (AI & WEM SME)
United States (Remote)

Enterprise Architecture Design Digital AI Products Interactive Voice Response Interactive Voice Assistants Conversation Design Solution Demonstration Contact Center Reporting WEM Workforce engagement management +51

USD 88K+

Escalation Response Specialist III
Remote-FL, United States

Centene Corporation

Provider experience Claims payment Escalation management Claims Adjudication Adjudication Contact center Customer Care Issue Resolution Claims processing +18

Senior Mid Full Time

USD 68K+

Mid-Market Customer Success Manager
United States (Remote)

Quarterly business reviews Contact Center Technology CSM Cloud contact center software Contact center software Cloud Contact Center SAN Contact center Professional Services +22

USD 81K+

Sr. Account Executive, State and Local government
Virtual Office (Texas), United States

Federal security frameworks Consultant management Contact Center Technologies Technical Background Workforce engagement NIST 800-53 Public sector sales Procurement Processes CCaaS +49

Senior Full Time

USD 191K+

Outbound Customer Service Advocate II
Remote-TN, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Performance Tracking Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Claims Escalation Response Specialist IV
Remote-FL, United States

Centene Corporation

Contact center Customer Care Issue Resolution Claims management CMS Claims Medicaid Medicare Health Insurance +15

USD 76K+

Principal Engineer (Contact Center)
New York - Remote, United States

Implementation guidelines Industry knowledge Mobile Development Mobile Contact center ISO Web Web development DevSecOps +10

Senior Full Time

USD 170K+

Senior Product Manager – Member Services Experience
New York - Remote, United States

Product board Turf Roadmap Management Conjoint analysis B2B2C NPS Omnichannel Benefits management Mixpanel +23

Senior Full Time

USD 175K+

Enterprise Sales Director - Mid-Atlantic
United States (Remote)

Cloud contact center software Contact center software Cloud Contact Center SAN Contact center Software Sales SFDC Events Enterprise Software +10

Exec Senior Full Time

USD 106K+

Director Solutions Marketing & Content Strategy - Remote
Remote, Any Location, US

BPO Market Positioning Enterprise Technology CCaaS Conversational AI GTM Contact center Revenue Generation Cloud Technology +26

Exec Senior Full Time

USD 150K+

Account Director II - UCC Sales
Remote, US

Lumen Technologies

Ucc Sales Funnel Management UCaaS Strategic account planning CCaaS Unified Communications VoIP Industry knowledge Contact center +23

Senior Mid Full Time

USD 119K+

Outbound Customer Service Advocate II
Remote-GA, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Performance Tracking Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Senior Telephony Engineer
United States | Remote

IVR design FDCPA Omnichannel Consumer Lending Telephony Credit unions Lending marketplace Digital-first Contact center +19

Senior Full Time

USD 143K+

Client Executive - Corporate Majors
Virtual - Florida, United States

Advanced server solutions UC Advanced Technology Solutions Sales Administration IBM Storage solutions Wireless Customer Management Contact center +24

Exec Mid Full Time

USD 50K+

Technical Adoption Champion
Virtual Office (Tennessee), United States

Contact Center Management Workforce engagement Executive engagement Value Realization Solutions Consulting Technical Account Management Genesys Cloud AI-powered experience orchestration Technical Acumen +32

Senior Full Time

USD 241K+

Solution Consultant - AI Solutions
United States (Remote)

Interactive Voice Response Digital AI Products Conversation Design Enterprise Architecture Design Solution Demonstration Voice AI Products Interactive Voice Assistants Contact Center Reporting Nlu +47

USD 88K+

Platinum Support Account Manager
United States - Texas - Remote, United States

Vonage Platform configuration Avaya OneCloud Genesys Engage Cisco Webex Nice cxone Ringcentral Talkdesk Amazon Connect +39

USD 74K+

Lead Solutions Consultant
United States - San Francisco Bay Area - Remote, United States

Customer engagement solutions Human-Centric Design Intelligent Routing Digital DX Sales consulting Self Service Outbound Engagement Workforce Optimization Martech Solutions +48

Senior Full Time

USD 145K+

Member Experience Specialist
Remote-FL, United States

Centene Corporation

Member Experience Contact center Communication Strategies Medical management Health Services Call Center Data Entry Health Insurance Metrics +15

USD 64K+

Outbound Customer Service Advocate II
Remote-FL, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Tracking Performance Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Escalation Response Specialist II
Remote-FL, United States

Centene Corporation

Medicare Guidelines Guidelines Provider experience Escalation management Claims payment Contact center Tracking Customer Care Healthcare Knowledge +19

Entry Mid Full Time

USD 34K+

Director, Business Operations
Remote-MO, United States

Centene Corporation

Guidelines Healthcare operations Lean Six Sigma Contact center Medical management PMP Healthcare experience Digital technology Operations Management +33

Exec Senior Full Time

USD 116K+

Workforce Real-Time Management Analyst I
Remote-NY, United States

Centene Corporation

Contact Center Management Real-time Analytics Guidelines Workforce management Contact center Customer Care Resource Allocation Scheduling Health Insurance +13

Entry Mid Full Time

USD 44K+

Vice President, Business Development- Remote-US
Remote, Any Location, US

Contact Center Operations BPO Social Selling CCaaS Contact center Proposal Development Performance Metrics Market Analysis Customer Experience +12

Exec Senior Full Time

USD 190K+

Sr. Customer Success Manager
United States - Ohio - Remote, United States

Unified-CXM Technology Consulting Customer Experience Management Product Roadmap Contact center Consultative Approach AI solutions PMP Continuous Learning +31

Senior Mid Full Time

USD 100K+

Lead Solutions Consultant
United States - Minnesota - Remote, United States

Martech Solutions Human-Centric Design Customer engagement solutions Intelligent Routing Digital DX Self Service Outbound Engagement Workforce Optimization Cloud Contact Center Technologies +45

Senior Full Time

USD 121K+

Sr. Customer Success Manager
United States - North Carolina - Remote, United States

Unified-CXM Customer Experience Management Technology Consulting Product Roadmap Contact center Consultative Approach Technical architecture AI solutions PMP +32

Senior Mid Full Time

USD 100K+

Sr. Customer Success Manager
United States - California - Remote, United States

Unified-CXM Customer Experience Management Technology Consulting Product Roadmap Contact center Consultative Approach Technical architecture AI solutions PMP +32

Senior Mid Full Time

USD 100K+

Customer Service Advocate I
Remote-FL, United States

Centene Corporation

CRM applications Contact center Tracking Customer Care Performance Tracking Quality Standards Bilingual (Spanish) Multitasking Bilingual +15

Entry Full Time

USD 32K+

Customer Success Manager
United States - Washington - Remote, United States

Unified-CXM Technology Consulting Customer Experience Management Product Roadmap Contact center Technical architecture PMP Continuous Learning Marketing Automation +30

USD 74K+

Lead Solutions Consultant
United States - Washington - Remote, United States

Human-Centric Design Martech Solutions Customer engagement solutions Digital DX Self Service Intelligent Routing Outbound Engagement Workforce Optimization Cloud Contact Center Technologies +45

Senior Full Time

USD 134K+

Channel Development Director
United States (Remote)

Professional writing Contact Center Solutions Cloud contact center software Partner Development Contact center software Cloud Contact Center CCaaS VoIP SAN +18

Exec Senior Full Time

USD 106K+

Principal Technical Account Manager
Virtual Office (Texas), United States

CX Enterprise Software WFM Cloud Contact Center Technologies Escalation Computer technology IP Telephony Workforce engagement IVR Contact Center Technologies +64

Senior Full Time

USD 206K+

Senior Director, Pricing Strategy
United States (Remote)

Offer Development Promotional Management Cloud contact center software Contact center software Cloud Contact Center Retention strategies SAN Contact center Performance Tracking +34

Senior Full Time

USD 136K+

Majors Customer Success Manager
United States (Remote)

QA Systems ACDs Dialers IVRs Quarterly business reviews WFM Crms Contact Center Technology Cloud contact center software +20

Senior Full Time

USD 140K+

Senior Account Executive, Enterprise
Virtual Office (Pennsylvania), United States

Workforce engagement Customer journey analytics Workforce engagement management Meddpic methodology WEM Genesys solutions Cloud Contact Center Account Development CCaaS +35

Senior Full Time

USD 191K+

Analytics and Reporting Engineer
United States (Remote)

Contact Center Reporting Report building Cloud contact center software Cloud Contact Center Contact center software SAN T-SQL Microsoft SQL Server Contact center +21

USD 90K+

Principal Product Manager, Digital Engagement Campaign
United States (Remote)

Customer-Centric Thinking Multi-channel campaign management Cloud contact center software SaaS platforms Cloud Contact Center Contact center software CCaaS SAN Contact center +31

Senior Full Time

USD 144K+

Principal Product Manager, Conversational AI
United States (Remote)

Nlu Cloud contact center software Cloud Contact Center Contact center software RAG SAN Conversational AI Product Positioning Contact center +20

Senior Full Time

USD 144K+

Senior Account Executive, Enterprise Mid-Atlantic
Virtual Office (Pennsylvania), United States

Customer journey analytics Workforce engagement management Meddpic methodology WEM Genesys solutions Cloud Contact Center Account Development CCaaS Conversational AI +36

Senior Full Time

USD 191K+

Senior Solution Consultant
Virtual Office (Colorado), United States

IT Concepts CRM implementation Software standards Database technologies Networking technologies Software implementation Contact center Genesys Genesys Cloud +34

Senior Full Time

USD 175K+

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