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Contact center Remote Jobs

55 fresh jobs found

Senior Director, Demand Generation North America
Virtual Office (Illinois), United States

C-suite engagement Partner Marketing Event Marketing Business Growth Contact center Genesys Account Based Marketing AI-powered experience orchestration Genesys Cloud +50

Senior Full Time

USD 315K+

Complaints and Issues Specialist II
Remote-MO, United States

Centene Corporation

Complaint Resolution Medicare Knowledge Grievances Customer Care Contact center Appeals Quality Standards Procedures Claims +21

Entry Mid Full Time

USD 55K+

Senior Program Operations Manager
Remote, US

Lumen Technologies

Adobe Design Contact Center Operations Contact center Communication Strategies Program development Performance analysis Microsoft PowerPoint Microsoft Word Customer Satisfaction +23

Senior Full Time

USD 129K+

Account Strategy Director – Net New
United States (Remote)

Customer-centric business cases Sales impact Account-Based Selling Cloud contact center software Cloud Contact Center Contact center software SAN CRM management Customer onboarding +30

Exec Senior Full Time

USD 160K+

Account Strategy Director – Account Management
United States (Remote)

Sales impact Feature adoption Customer experience advisory Quarterly business reviews Value mapping Expansion Strategies Cross-sell Cloud contact center software Upsell +33

Exec Senior Full Time

USD 160K+

Product Operations Specialist
Remote-IL, United States

Centene Corporation

Grievances Operational performance Contact center Appeals Reporting tools Regulatory Affairs Claims Pharmacy Root Cause Analysis +33

USD 55K+

Technical Account Manager
Virtual Office (Florida), United States

Executive-level presentation Computer technology WFM Escalation Cloud Contact Center Technologies IP Telephony IVR Contact Center Technologies Solutions Consulting +44

USD 131K+

Specialist, Patient and Provider Advocate
Remote - Arizona, United States

Contact center HIPAA Compliance Root Cause Analysis Bilingual Teamwork Reporting Customer service Data analysis Problem-solving +3

Entry Mid Full Time

USD 36K+

Senior Technical Account Manager
Virtual Office (Indiana), United States

Executive-level presentation Computer technology WFM Escalation Cloud Contact Center Technologies IP Telephony IVR Contact Center Technologies Solutions Consulting +42

Senior Full Time

USD 168K+

Partner Account Manager
Virtual Office (Texas), United States

Opportunity Qualification Deal Cycles Account Mapping UCaaS Curiosity Contact center Genesys Genesys Cloud AI-powered experience orchestration +28

USD 186K+

Customer Care Specialist I
Remote, US

Lumen Technologies

Telecommunications industry Technology Knowledge Order entry Customer Care Contact center Telecommunications Validation Active Listening MS Office +10

Entry Full Time

USD 37K+

Call Center Senior Representative (bi-lingual Spanish)
Chicago, IL, US

Click Contact center Routing Business Operations Customer relations Applications Bilingual (Spanish) CAN Call Center +20

Senior Mid Full Time

USD 25K+

Bi-lingual Call Center Senior Representative (Spanish/English)
Chicago, IL, US

Technology navigation Click Contact center Routing Business Operations Customer relations Applications CAN Call Center +21

Senior Mid Full Time

USD 25K+

Outbound Customer Service Advocate II
Remote-KY, United States

Centene Corporation

CRM applications Contact center Customer Care Quality Standards Audits Claims Outreach Health Insurance Metrics +15

Entry Mid Full Time

USD 55K+

Product Owner with Acqueon and Contact Center Chat experience - REMOTE
United States

Product Backlog Tools Acqueon Chatbot Technical Collaboration Product metrics IVR Roadmaps Creative Collaboration Product roadmaps +27

Senior Mid Full Time

USD 64K+

AI Trainer
United States (Remote)

Dialogflow Transcription Chatbots Cloud contact center software Cloud Contact Center Contact center software Annotation SAN Contact center +9

USD 86K+

Outbound Customer Service Advocate II
Remote-NV, United States

Centene Corporation

CRM applications Contact center Customer Care Quality Standards Audits Claims Outreach Health Insurance Metrics +15

Entry Mid Full Time

USD 55K+

Customer Service Advocate II - Outbound
Remote-AZ, United States

Centene Corporation

Contact Center Experience CRM applications Contact center Customer Care Quality Standards Audits Claims Outreach Health Insurance +16

Entry Mid Full Time

USD 55K+

Outbound Customer Service Advocate II
Remote-GA, United States

Centene Corporation

Contact Center Experience CRM applications Contact center Customer Care Quality Standards Audits Claims Outreach Health Insurance +16

Entry Mid Full Time

USD 55K+

RVP, Major Accounts
Remote California, United States

Executive sponsorship Outbound sales strategies High tech industry Marketing Coordination Contact Center Solutions Connectivity Team coaching UCaaS Contact center +25

Exec Senior Full Time

USD 328K+

AI Solutions Architect
Virtual Office (Indiana), United States

AI-driven Analytics Knowledge Surfacing Solution delivery Agent Assist Automation Workflows CCaaS solutions AI-driven solutions Technical Discovery Contact Center Solutions +59

Senior Full Time

USD 194K+

Lead Solutions Consultant - New England
United States - Massachusetts - Remote, United States

RFP Assistance Outbound Engagement Digital DX Intelligent Routing Self Service Cloud Contact Center Technologies Workforce Optimization IP Telephony Technical workshops +32

Senior Full Time

USD 121K+

Senior Account Executive, Majors
Remote New York, United States

Technology solution selling Contact Center Solutions Complex Sales Cycles Connectivity UCaaS Unified Communications Entrepreneurial VoIP Telephony +23

Senior Full Time

USD 200K+

RVP, Major Accounts
Remote Denver, United States

Outbound sales strategies Executive sponsorship High tech industry Marketing Coordination Contact Center Solutions Connectivity Team coaching UCaaS Contact center +25

Exec Senior Full Time

USD 328K+

Solutions Consultant - Central
United States - Illinois - Remote, United States

RFP Assistance Intelligent Routing Digital DX Self Service Outbound Engagement Cloud Contact Center Technologies IP Telephony Workforce Optimization Technical workshops +35

Senior Mid Full Time

USD 121K+

RVP, Sales
United States (Remote)

Cloud contact center software Cloud Contact Center Contact center software SAN Contact center Software Sales Sales forecasting Cloud solutions Enterprise Software +19

Exec Senior Full Time

USD 145K+

Market & Competitive Intelligence Manager
United States (Remote)

Conversational cloud Strategic recommendations Conversational AI Contact center Customer acquisition Positioning AI solutions Marketing strategies Data-Driven Insights +26

Senior Mid Full Time

USD 110K+

Enterprise Sales Account Director
United States (Remote)

Cloud contact center software Cloud Contact Center Contact center software Sales strategy development SAN Competitor Analysis CCaaS Contact center Cross-selling +20

Exec Senior Full Time

USD 75K+

Digital Commerce Analytics Analyst
United States

KPI governance Ecommerce metrics Governance model Digital Commerce Commerce Technology Trends Content Contact center Industry trends +40

USD 64K+

Customer Service Advocate IV
Remote-FL, United States

Centene Corporation

Customer Care Contact center Quality Standards Procedures Training Development Root Cause Analysis Confidentiality Health Insurance Metrics +17

USD 76K+

Strategic Sales Director
United States (Remote)

Cloud contact center software Contact center software Cloud Contact Center Pre-Sales Support SAN Contact center Business Case Development Software Sales SFDC +22

Exec Senior Full Time

USD 125K+

AI Solution Architect
Virtual Office (Massachusetts), United States

Knowledge Surfacing Chat Bots Agent Assist CCaaS solutions Co-pilots Solution Implementation Genesys solutions Technical Services Conversational AI +53

Senior Full Time

USD 194K+

Director, Customer Success Management
United States (Remote)

Cloud contact center software Cloud Contact Center Contact center software CSM SAN Operational Management Contact center Cloud Technology Operational +17

Exec Senior Full Time

USD 109K+

Project Manager – Collaboration
Virtual - Illinois, United States

PMO Tools Certifications Contact center CISCO Waterfall Professional Services Resource Management Technology solutions Emerging Technologies +22

USD 77K+

Technical Writer, Contact Center-Remote
United States

API Descriptions Infographics User Manuals Markdown Content Customer Care Twilio Technical Specifications Contact center +26

USD 45K+

Security, Privacy & Compliance Consultant
Virtual Office (North Carolina), United States

Security processes Contact Center Technologies Genesys solutions Cloud-native solutions Security audits Genesys Security policies Security Controls SAML +39

Senior Mid Full Time

USD 203K+

Senior Technical Delivery Lead - Professional Services
Virtual Office (Indiana), United States

Contact Center Solutions IP Telephony Call center technologies Technical Delivery Genesys Telephony Contact center AI-powered experience orchestration Internal Communications +36

Senior Full Time

USD 238K+

Enterprise Sales Director - Colorado
United States (Remote)

C-level selling Contact center software Cloud contact center software Cloud Contact Center SAN Contact center Software Sales Events SFDC +12

Exec Senior Full Time

USD 88K+

Product Owner with Twilio Chat/Contact Center Chat experience - REMOTE
United States

Transfers Call Flows Product metrics Roadmaps Rally IVR Content Product roadmaps Twilio +32

Senior Mid Full Time

USD 64K+

Sr. Solutions Consultant
United States - Indiana - Remote, United States

Digital DX Intelligent Routing Cloud Contact Center Technologies Outbound Engagement Technical workshops Workforce Optimization IP Telephony Self Service Proofs of Concept +30

Senior Full Time

USD 100K+

Integrated Services Engagement Specialist – Collaboration
Virtual - Illinois, United States

Collaboration Software Collaboration Hardware Unified Communications Collaboration Solutions Contact center Customer requirements Managed Services Social Telecommunications +14

USD 75K+

Senior Consultant, CX Advisory
Virtual Office (North Carolina), United States

CCaaS solutions Measurement and optimization Talkdesk Nice Kpi optimization Five9 Avaya Contact Center Operations Genesys +23

Senior Full Time

USD 194K+

Principal Solution Consultant
Virtual Office (Washington D.C.), United States

Genesys Software Amazon lex Contact Center Technologies Genesys solutions IVR Digital Engagement Technical Discovery SIP Application Architecture +73

Senior Full Time

USD 216K+

Principal Project Manager, Commercial Delivery
Virtual Office (Indiana), United States

Genesys methodology Cloud Deployments Technical Background Enterprise SaaS Contact center AI-powered experience orchestration Adoption Genesys Cloud CX +28

Senior Full Time

USD 263K+

Partner Account Manager
Virtual Office (New York), United States

Opportunity Qualification Deal Cycles Account Mapping Curiosity UCaaS Channel sales Contact center AI-powered experience orchestration Adoption +25

USD 186K+

Principal Consulting Engineer - Customer Experience NICE CXone
Virtual - Illinois, United States

IP-based Call Center Solutions Infrastructure solutions Client Consultation Five9 Technology Trends Technical architecture Contact center CISCO System design +19

Senior Full Time

USD 140K+

Lead Solutions Consultant - Southwest
United States - California - Remote, United States

RFP Assistance Technical workshops Outbound Engagement Digital DX Proofs of Concept Intelligent Routing Workforce Optimization Unified Communications Cloud Contact Center Technologies +33

Senior Full Time

USD 121K+

Enterprise Architect / Multi-Solution Architect / Chief Architect - REMOTE
United States

Integration patterns Process Workflows Governance model Roadmaps Content Technology Trends Commerce Target Contact center +39

Senior Full Time

USD 92K+

Senior Account Executive
Virtual Office (Texas), United States

Ccaas use cases Contact Center Technologies Genesys solutions Product Positioning Technical Background Contract negotiations CCaaS IaaS Contact center +41

Senior Full Time

USD 191K+

Sales Engineer
Remote Texas, United States

RFQ IMS Business requirements analysis Solution Validation Lab Testing Workforce Optimization Contact Center Solutions RFP management SIP +48

USD 129K+

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