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Contact center Remote Jobs

40 fresh jobs found

Senior Analyst - Strategic Finance
United States (Remote)

Private Equity Cloud contact center software Strategic finance Cloud Contact Center Investment Banking SAN Contact center FP&A BigQuery +25

Senior Mid Full Time

USD 93K+

Conversation AI Developer
United States (Remote)

Natural Language Understanding API Standards IBM Watson Five9 Software Amazon lex Google Dialogflow Cloud contact center software Cloud Contact Center SAN +17

USD 104K+

Senior Account Executive, SLED
Remote North Carolina

RFQ Contact Center Solutions Connectivity Unified Communications UCaaS Complex Sales Cycles RFI Cloud Applications CCaaS +27

Senior Full Time

USD 174K+

Sr. Solutions Consultant - Ohio Valley
United States - Ohio - Remote

Intelligent Routing Self Service Digital DX Cloud Contact Center Technologies Outbound Engagement RFPs IP Telephony Workforce Optimization Social media engagement +30

Senior Full Time

USD 121K+

Director, SLED Sales
Remote, USA

Contact Center Solutions Public sector sales UCaaS Sales pipeline management AI solutions Contact center Software Sales Enterprise Sales Competitive analysis +13

Exec Senior Full Time

USD 229K+

Customer Care Advocate (Weekends - 20 hours/week)
Chicago, IL | Remote US

Benefits investigation Virtual Communication Customer Care Insurance Verification Contact center Emotional Intelligence Health Insurance HIPAA Customer Support +10

USD 38K+

Principal Cloud Infrastructure & Platform Engineer
United States (Remote)

Cloud-native architectures Rancher FinOps Cloud contact center software Continuous Monitoring Multi-cloud Cloud Contact Center SAN OpenStack +41

Senior Full Time

USD 171K+

Enterprise Customer Success Manager
United States (Remote)

Contact center technology Cloud contact center software Cloud Contact Center SAN Contact center CRM Software Customer Satisfaction Privacy Strategic Thinking +16

Senior Mid Full Time

USD 90K+

Associate Conversation AI Developer
United States (Remote)

Rest/json Virtual agent Soap/xml Speech Recognition IVR Cloud contact center software Cloud Contact Center SAN Postman +23

Entry Mid Full Time

USD 79K+

Global Industry Value Advisor
United States- Remote

Training and enablement Digital customer experience solutions Contact center technology AI software Industry expertise Conversational cloud Value proposition development Conversational AI Contact center +14

Senior Full Time

USD 176K+

Manager, Customer Success
United States (Remote)

Contact center technology Cloud contact center software Escalation management Cloud Contact Center SAN Operational Management Contact center Operational Privacy +13

USD 86K+

Principal Solution Consultant
Virtual Office (Florida)

Demonstration Networking technologies Operational Improvements Workshop facilitation Software implementation AI-powered experience orchestration Business Outcomes Genesys Cloud Adoption +28

Senior Full Time

USD 216K+

VP Commercial Sales
Virtual Office (North Carolina)

Sales Process Optimization CCaaS Operational Improvements AI-powered experience orchestration Business Outcomes Genesys Cloud Adoption Contact center CX +34

Exec Senior Full Time

USD 187K+

Remote Customer Service Fraud Specialist
Georgia - Remote

Global Payments

Analytic Techniques Contact Center Experience Analytical Techniques Contact center Fraud detection Software Solutions Banking Feedback Customer service +1

Entry Full Time

USD 30K+

Sr. Director, Customer Experience - Voice of Customer
Virtual Office (Indiana)

Employee Feedback Net Promoter Score CX Strategy Voice of Customer Operational performance Operational Improvements AI-powered experience orchestration Business Outcomes Genesys Cloud +24

Exec Senior Full Time

USD 158K+

Senior Engineer - Data and Analytics
Virtual Office (Indiana)

Genesys engage Contact Center Technologies Elastic Stack Operational Improvements Kibana Usability AI-powered experience orchestration Business Outcomes Genesys Cloud +28

Senior Full Time

USD 99K+

Regional Partner Manager - Central
United States - Illinois - Remote

Alliances management Market trend analysis Partner Sales Unified-CXM CCaaS Revenue Generation Contact center Customer Experience Management Continuous Learning +13

Senior Mid Full Time

USD 146K+

Lead Consultant, CX Advisory and Transformation
Virtual Office (Colorado)

CX transformation Omni Channel Business Consulting Operational Improvements CCaaS Business Outcomes AI-powered experience orchestration Genesys Cloud Adoption +22

Senior Full Time

USD 121K+

Principal SaaS Architect
Virtual Office (Florida)

Architecture Governance Operational Improvements AI-powered experience orchestration Business Outcomes Genesys Cloud Adoption Solution Development CX Contact center +36

Senior Full Time

USD 144K+

Implementation / Managed Service Consultant - 1 day Remote/ 4 days Customer site New Jersey
United States - New Jersey - Remote

Advanced Computer Social media management software Self Service Cloud Contact Center Technologies Enterprise software consulting Digital DX Outbound Engagement Intelligent Routing Customer engagement SaaS +38

USD 92K+

Contact Center Account Executive
Remote, USA

ROI creation Online demos Workforce Optimization Complex Sales Cycles Unified Communications Contact Center Solutions Entrepreneurial Telephony Cloud Applications +22

Exec Mid Full Time

USD 185K+

Remote Work from Home Bilingual Spanish Customer Service/Fraud role
Remote Office, Georgia, USA

Global Payments

Analytic Techniques Contact Center Experience Contact center Fraud detection Collections Software Solutions Spanish Bilingual (Spanish) Banking +3

Entry Full Time

USD 30K+

Senior Account Executive, State and Local Government
Virtual Office (Texas)

CaaS Public sector sales Contact Center Technologies Government sales Procurement Processes CCaaS AI-powered experience orchestration Business Outcomes Technical Background +41

Senior Full Time

USD 94K+

Product Owner with Twilio - REMOTE
United States

Twilio Roadmaps Process Mapping Contact center Content User Stories Process Visio SAFe +14

USD 64K+

Enterprise Sales Director - Pacific Northwest
United States (Remote)

Events Cloud contact center software Cloud Contact Center SAN Contact center SFDC Software Sales Enterprise Software Business Planning +9

Exec Senior Full Time

USD 86K+

Senior Software Engineer
Canada- Remote

RESTful API Conversational AI Contact center Vue Cassandra Angular MySQL Node.js Microservices +7

Senior Full Time

USD 135K+

Senior Twilio Developer
United States

IVA Agile/Scrum methodology Unified Communications Twilio IVR Technical Planning Contact center Redux Content +33

Senior Full Time

USD 64K+

Senior Partner Marketing Manager - Global System Integrators (GSI)
United States (Remote)

GSI Creative agencies Marketing content Technology alliances Events Cloud contact center software Cloud Contact Center Campaign Development Partner Marketing +13

Senior Full Time

USD 93K+

Chief Operating Officer-Americas
Remote, Any Location, US

BPO NPS Finance management Portuguese HR Management Brand Awareness Contact center Service Delivery Supply chain management +17

Exec Senior Full Time

USD 310K+

Senior Account Executive, State and Local Government
Virtual Office (Indiana)

Contact Center Technologies Government sales CCaaS Business Outcomes AI-powered experience orchestration Genesys Cloud Technical Background Adoption CX +28

Senior Full Time

USD 94K+

Sr Managed Services Consultant
United States - New Jersey - Remote

Enterprise software consulting Digital DX Customer engagement SaaS Social media management software Advanced Computer Self Service Intelligent Routing Workforce Optimization Cloud Contact Center Technologies +37

Senior Mid Full Time

USD 92K+

Remote Field Engineer
Norfolk, VA, US

Avaya Communication Manager Avaya RedHat Contact center VMWare Virtualization Operating Systems Hardware Microsoft +4

USD 87K+

Channel Partner Marketing Manager
United States (Remote)

Software services marketing Cloud contact center software Cloud Contact Center SAN Partner Marketing Field Marketing Contact center Partner Management Event Planning +17

USD 87K+

Product Management Senior Director - Workforce Management
Virtual Office (Georgia)

Contact Center Technologies Roadmap Management Enterprise SaaS Business Outcomes Genesys Cloud AI-powered experience orchestration Adoption Workforce management KPI Monitoring +30

Senior Full Time

USD 183K+

Sr Manager Solutions Consulting
United States - San Francisco Bay Area - Remote

Scoping Solutions Consulting Technical Validation Sales Collaboration Presales Unified-CXM Contact center Customer Experience Management Continuous Learning +14

Senior Mid Full Time

USD 161K+

Senior Compliance & Privacy Analyst - FedRAMP
United States (Remote)

NIST SP 800 POA&M Management CVE Fedramp compliance CVSS Continuous Monitoring Cloud contact center software Cloud Contact Center FISMA +21

Senior Full Time

USD 77K+

Software Engineer II
United States (Remote)

Web security Cloud contact center software Cloud Contact Center SAN Vue.js Contact center RESTful API's Angular NoSQL +14

USD 97K+

RVP, Enterprise Sales
Remote New York

Contact Center Solutions UCaaS Market Insights Telecommunications Contact center Enterprise Sales Solution Selling Competitive analysis Pipeline Management +19

Exec Senior Full Time

USD 252K+

Regional Partner Manager
United States - California - Remote

Alliances management Market trend analysis Partner Sales CCaaS Revenue Generation Unified-CXM Contact center Customer Experience Management Continuous Learning +13

Senior Mid Full Time

USD 146K+

Principal Project Manager – CCaaS
United States - Texas - Remote

Contact center automation Service clouds On-Premise Systems Digital Automation CDPs Omnichannel CPaaS Fluent in English Cloud systems +31

Senior Full Time

USD 100K+

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