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Escalation management Remote Jobs

11 fresh jobs found

Global Service Operations Manager
USA - IL (Remote)

Allstate Remote-first

Global service management Digital channels HR Operations Escalation management Knowledge Management People Management Conflict Resolution Initiative HR +21

Senior Mid Full Time

USD 92K+

Complaints Senior Lead
Remote - USA

Coinbase Remote-first

Complaints management Governance Frameworks Escalation management Digital Assets Frameworks Operations Management Blockchain Technology GDPR Crypto +34

Senior Full Time

USD 110K+

Complaints Senior Lead
Remote - Ireland

Coinbase Remote-first

Complaints management Governance Frameworks Escalation management Digital Assets Frameworks Operations Management Blockchain Technology GDPR Crypto +34

Senior Full Time

EUR 72K+

Senior Resolution Specialist
Virtual Office (North Carolina)

Critical issue resolution Escalation management Product Support Conflict Management Data Reporting AI-powered experience orchestration Operational Improvements Adoption Business Outcomes +25

Senior Full Time

USD 158K+

Customer Care Specialist
Remote - New York

Operational Procedures Escalation management Digital Assessment Prioritization Root Cause Analysis Data Entry Outreach Assessment Customer Engagement +16

USD 32K+

Executive Director, Customer Engagement Delivery
Remote - New York

Contact Center Operations Fiscal Management Digital Assessment Escalation management Business Process Outsourcing Service Level Agreements Resource Allocation Root Cause Analysis Dashboards +31

Exec Senior Full Time

USD 144K+

Director of Client Success
United States - Remote

Legal services knowledge Digital marketing platforms Ticketing tools Escalation management Legal services Client Success CRM systems CRM Problem-solving +1

Exec Senior Full Time

USD 145K+

Manager, Support & Escalations
Remote (United States)

AI Systems Behavior Change Escalation management Security policies Technical architecture Customer Support Quality Assurance Automation Data analysis +2

USD 74K+

SMB Implementation Manager, New Trades
US CA Remote

ServiceTitan Remote-first

Home Service Industry Escalation management Software implementation Servicetitan Product Solutions Influence Tools Financial Planning Onboarding +12

USD 54K+

Senior Customer Success Manager
United States

Docker Remote-first

Totango Technical onboarding DevOps tools ChurnZero Catalyst Escalation management Customer Education Gainsight Technical Account Management +23

Senior Full Time

USD 160K+

Manager, Premier Client Onboarding
USA - IL (Remote)

Allstate Remote-first

Territory reporting Motivating Operational Effectiveness Escalation management Problem Analysis Strategic decision-making Workflow Customer Communication Productivity +29

USD 42K+

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