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Contact Center Operations Remote Jobs

15 fresh jobs found

Manager of Workforce Management, Contact Center
Portland OR Suite 2020, United States

IVR platforms Contact center metrics Contact Center Operations Contact center software Workforce management Capacity planning Modeling Forecasting Relationship building +12

USD 63K+

Enterprise Solution Consultant (AI & WEM SME)
United States (Remote)

Enterprise Architecture Design Digital AI Products Interactive Voice Response Interactive Voice Assistants Conversation Design Solution Demonstration Contact Center Reporting WEM Workforce engagement management +51

USD 88K+

Vendor Program Manager
Remote-USA, United States

SOP adherence Contact Center Operations Real Estate Industry Google Docs Industry knowledge Workforce management Bloomberg Parental Leave SOX compliance +35

USD 81K+

Outbound Customer Service Advocate II
Remote-TN, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Performance Tracking Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Quality Assurance Coach- Contact Center
UVMMC - Out of State Remote Worker, United States

The University of Vermont Medical Center

Contact Center Operations Performance Improvement Patient Access Call Center Teaching Quality Assurance Process Improvement Coaching Healthcare +3

USD 48K+

Outbound Customer Service Advocate II
Remote-GA, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Performance Tracking Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Manager, Call Center Business Transactions Operations
USA TX Home based (CSC Location), United States

DXC Technology Remote-first

Business presentations FINRA Series 6 Contact Center Operations Customer experience transformation Modern Workplace IT Outsourcing Business Process Outsourcing Solutions Hybrid Clouds +53

Senior Mid Full Time

USD 73K+

Solution Consultant - AI Solutions
United States (Remote)

Interactive Voice Response Digital AI Products Conversation Design Enterprise Architecture Design Solution Demonstration Voice AI Products Interactive Voice Assistants Contact Center Reporting Nlu +47

USD 88K+

Patient Access Center Operations Director
US All States Remote, United States

Hummingbird Healthcare

Cost-Saving Measures Client Success Programs Outpatient Clinic Workflows Operational workflow Contact Center Operations Financial Oversight Healthcare systems Strategic Leadership EPIC +11

Exec Senior Full Time

USD 130K+

Outbound Customer Service Advocate II
Remote-FL, United States

Centene Corporation

CRM applications Contact Center Operations Contact center Tracking Performance Tracking Customer Care Quality Standards Claims Audits +16

Entry Mid Full Time

USD 55K+

Vice President, Business Development- Remote-US
Remote, Any Location, US

Contact Center Operations BPO Social Selling CCaaS Contact center Proposal Development Performance Metrics Market Analysis Customer Experience +12

Exec Senior Full Time

USD 190K+

Member Support Specialist
Remote

Customer Operations Contact Center Operations Strategic growth Bilingual English/Spanish Zendesk Microsoft Suite CRM Tools Bilingual Customer Support +14

USD 46K+

Director Workforce Transformation (Contact Centers)
Georgia Virtual, United States

Aspect Mathematical statistics Call center best practices Workforce management software Contact Center Operations Contact Center Technologies Workforce management Operational Support Partnering +34

Exec Senior Full Time

USD 119K+

Senior Program Operations Manager
Remote, US

Lumen Technologies

Adobe Design Contact Center Operations Contact center Communication Strategies Program development Performance analysis Microsoft PowerPoint Microsoft Word Customer Satisfaction +23

Senior Full Time

USD 129K+

AI Solutions Architect
Virtual Office (Indiana), United States

AI-driven Analytics Knowledge Surfacing Solution delivery Agent Assist Automation Workflows CCaaS solutions AI-driven solutions Technical Discovery Contact Center Solutions +59

Senior Full Time

USD 194K+

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