FreshRemote.Work

Client Director Team Lead, GTS/AHT

Remote - San Francisco Metro

About the role:

 

This Client Director role is responsible for setting and directing strategy for global clients or major regional accounts that are of substantial strategic and revenue generating importance. Individual with managing one to three direct reports and focus on driving new business within the account, carrying a sales quota.

 

What you’ll do:

  • Understanding of large/global client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities

  • Develop and execute strategy for achievement of business results tied to overall sales strategy

  • Attract and retain top talent within sales team by following Gartner’s validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open opportunities

  • Drive high activity by conducting team prospecting session with direct reports

  • Establish and maintain executive relationships with clients to become the trusted advisor in all their primary locations

  • Account management with the outcome of increased customer satisfaction and an increase in retention and account growth

  • Quota responsibility aligned to a specific multinational account

  • Mastery and consistent execution of Gartner’s sales methodology, products, and services

  • Line management of remote sales associates

  • Manage forecast accuracy on a monthly/quarterly/annual basis

  • Maintain competitive knowledge & focus

 

What you’ll need:

  • 15+ years external experience with proven consultative sales, preferably experience in high technology (services or software), with evidence of prior success in Sales

  • Ability to prospect and manage C-level and senior level relationships within large multi-national companies

  • Proficient in global account planning and understanding of territory management

  • Strong demonstration of intellect, drive, executive presence, and sales acumen

  • Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business

  • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies

  • Comprehensive understanding of technology buying centers

  • Extensive and relevant industry knowledge, specific to vertical markets per territory

  • Strong computer proficiency and presentation skills

  • Knowledge of the full lifecycle of the sales process

  • Bachelor’s or master’s degree – desired

 

What you will get:

  • Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

  • Collaborative, team-oriented culture that embraces diversity 

  • Professional development and unlimited growth opportunities

#LI-KC2

#GTSsales

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 152,500 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:95561

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy


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Job Profile

Regions

North America

Countries

United States

Restrictions

Hybrid work environment

Benefits/Perks

401(k) matching Annual bonus Annual bonus plan Base salary Base salary range Charity match Charity match program Competitive compensation Competitive salary Disproportionate rewards for top performers Employee Assistance Program Fair and equitable pay Generous paid time off Generous paid time off policy Generous PTO Growth Opportunities Highly competitive compensation Hybrid work Hybrid Work Environment Limitless opportunities Medical, Dental & Vision Plans Paid Time Off Parental leave Professional development Unlimited growth opportunities Vision plans

Tasks
  • Account management
  • Account planning
  • Attract and retain top talent
  • Collaborate and win as a team
  • Competitive knowledge
  • Customer satisfaction
  • Drive high activity
  • Drive new business
  • Driving New Business
  • Establish executive relationships
  • Forecast accuracy
  • Grow professionally
  • Maintain competitive knowledge
  • Maintain executive relationships
  • Maintain executive relationships with clients
  • Manage direct reports
  • Manage forecast accuracy
  • Quota responsibility
  • Set and direct strategy
  • Territory management
Skills

Account management Account planning Analysis Business strategy Client relationship management Client Relationships Competitive knowledge Computer Computer Proficiency Consultative Consultative sales Customer Satisfaction Executive Presence FAIR Forecast Accuracy Global account planning High technology services Industry knowledge IT Decision Support Management Presentation Privacy Prospecting Recruitment Recruitment Methodology Sales Sales Acumen Sales methodology Sales process Sales Strategy Software Strategy Support Talent Acquisition Technology Services Territory Management Training

Experience

15 years

Education

Bachelor's Master's

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9