Client Director, GTS
Boston - 75 State, United States
About the role:
This Client Director role is responsible for setting and directing strategy for global clients that are of substantial strategic and revenue generating importance. This person will focus on driving account retention and growth, understanding our clients most critical priorities and demonstrating Gartner’s value.
What you’ll do:
Understanding of large/global client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities
Develop and execute strategy for achievement of business results tied to overall sales strategy
Attract and retain top talent within sales team by following Gartner’s validated recruitment methodology, with a strong focus on building a pipeline of candidates for potential open opportunities
Drive high activity by conducting team prospecting session with direct reports
Establish and maintain executive relationships with clients to become the trusted advisor in all their primary locations
Account management with the outcome of increased customer satisfaction and an increase in retention and account growth
Quota responsibility aligned to a specific multinational account
Mastery and consistent execution of Gartner’s sales methodology, products, and services
Line management of remote sales associates
Manage forecast accuracy on a monthly/quarterly/annual basis
Maintain competitive knowledge & focus
What you’ll need:
15+ years external experience with proven consultative sales, preferably experience in high technology (services or software), with evidence of prior success in Sales
Ability to prospect and manage C-level and senior level relationships within large multi-national companies
Proficient in global account planning and understanding of territory management
Strong demonstration of intellect, drive, executive presence, and sales acumen
Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
Comprehensive understanding of technology buying centers
Extensive and relevant industry knowledge, specific to vertical markets per territory
Strong computer proficiency and presentation skills
Knowledge of the full lifecycle of the sales process
Bachelor’s or master’s degree – desired
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and …
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Tasks- Account growth
- Account management
- Account planning
- Collaborate and win as a team
- Competitive knowledge
- Customer satisfaction
- Execute sales strategy
- Forecast accuracy
- Grow professionally
- Maintain competitive knowledge
- Maintain executive relationships
- Maintain executive relationships with clients
- Manage executive relationships
- Manage forecast accuracy
- Quota responsibility
- Territory management
Account management Account planning Analysis Business strategy Client Relationships Competitive knowledge Computer Computer Proficiency Consultative Consultative sales Customer Satisfaction Executive Presence FAIR Forecast Accuracy High technology services Human Resources Industry knowledge Intellectual Curiosity IT Decision Support Management Presentation Privacy Prospecting Recruitment Sales Sales Acumen Sales methodology Sales process Sales Strategy Services Software Strategic Insight Strategy Support Talent Acquisition Technology Technology buying centers Technology Services Territory Management Training
Experience15 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9