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Customer Support Remote Jobs

643 fresh jobs found

Quality Analyst
Denver, CO; San Francisco, CA; Las Vegas, NV; Los Angeles, CA; United States - Remote

Customer Support Analysis Quality monitoring Technology Adoption Insight Generation Knowledge Sharing Trend Analysis Process Optimization HR Data-driven decision making +22

Entry Mid Full Time

USD 133K+

Supervisor, Starlink Customer Support - Weekend Overnight
Hawthorne, CA

Multichannel Support Customer Escalation Handling Remote leadership Remote Training Remote team management Team Motivation Remote Supervision Metrics/Monitoring Remote communication +22

USD 115K+

Social Media Manager
New York, NY; Remote; San Francisco, CA

Community Engagement Messaging Product Marketing Customer Support Performance Metrics Software Development Customer Success Design Analytics +3

USD 77K+

Customer Support Specialist
United States - Remote

SaaS support Product training Customer Support Customer Engagement Troubleshooting Customer Success CRM Salesforce Communication

Entry Full Time

USD 55K+

Product Designer, Support Experiences
US / Canada

Stripe Remote-first

Design Collaboration User Feedback Financial Infrastructure UI Vue.js User-centered design Usability testing Vue Platform +27

USD 159K+

Customer Trust Strategist - Legal Support
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Covey Legal Operations Legal support Banking Regulatory Audit Customer Support Fintech Legal +20

USD 95K+

Account Protection Specialist (Remote)
Ottawa, Ontario, Canada

Enhanced ID verification Terms of service adherence Legal and Regulatory Adherence ATO mitigation Reputational Risk Evaluation B2B communications Escalation Handling Financial crime prevention Client-facing communication +28

CAD 56K+

Senior Manager, Solutions Support Engineering
Remote - USA

Support Automation Support Process Improvement Peering Support tools Security Infrastructure Product Collaboration VLANs Network Analysis Cloud identity +43

Senior Full Time

USD 168K+

Senior Solutions Support Engineer, US-West, Weekday 1st Shift
Remote - USA

Local storage Cloud logging Incident coordination System virtualization Automation Development Peering Support escalation Cloud monitoring Command line tools +53

Senior Full Time

USD 128K+

Senior Solutions Support Engineer, Weekday 1st Shift
Remote - USA

Cloud security systems Cloud logging System virtualization Peering Support escalation Networking fundamentals Cloud monitoring Command line tools VLANs +51

Senior Full Time

USD 128K+

Senior Customer Success Manager
Remote

Strategic Feedback Security outcomes Renewal Knowledge base development Blog writing Adoption Customer Advocacy Cyber Security Identity +17

Senior Mid Full Time

USD 126K+

Support Operations Manager - Knowledge Operations
San Francisco, CA; US CA Remote

AI knowledge solutions Knowledge article publishing Knowledge system administration Knowledge base optimization Self-service support Training Support Event Participation Content Writing Knowledge Management +10

USD 95K+

Customer Success Engineer II - West Coast Weekend Coverage
United States

File Permissions Network troubleshooting Product Feedback LDAP Access Control Active Directory Cloud Technologies Storage Windows +13

Senior Mid Full Time

USD 81K+

Senior Onboarding Technical Account Manager
Remote US

Ldaps Feature Requests Escalation Handling Telnet AV Ticket triage Data Formats Networking topology SMB +52

Senior Mid Full Time

USD 145K+

Product Support Specialist
Remote

Proactive problem solving Feedback Collection Product Support Product Knowledge Content Creation Payments Empathy Customer Support Remote work +9

USD 72K+

Associate Technical Support Engineer
Remote

ReCharge Payments Remote-first

Shift Flexibility Calm Demeanor HelpScout Patience Zendesk Programming languages Problem Resolution ECommerce CSS +14

USD 64K+

Customer Support Specialist (Sunday - Thursday, 11am - 8pm ET)
Remote - US

Calendly Remote-first

Live chat support SaaS support Email Support Phone support Live Chat Resourcefulness Product Expertise Technical Troubleshooting Self-Starter +21

Entry Full Time

USD 38K+

Complaints Officer
Austin, United States

Ninjas Customer Complaint Investigation Relocation Partner RFI Watson Cft Internal tools CTF Chargebacks +37

Entry Mid Full Time

USD 59K+

Licensed Customer Service Representative
United States

NSM Insurance Group, LLC

Application Evaluation Policy Changes Billing Clarifications Underwriting compliance Inbound Calling Call Center Support Personal Lines Insurance Insurance Regulations Policy Management +23

Entry Full Time

USD 42K+

Client Success - Loan Opener
OK, United States

National Debt Relief, LLC.

Politeness High Performance Attainment Workplace Punctuality High-Volume Call Handling Punctuality Overtime management Loan Program Knowledge Vulnerability Support Data recording +39

USD 40K+

Senior Technical Account Manager
Remote, United States

Contract Lifecycle Management XML Web Services Salesforce.com HTML Customer Support Javascript Account management Coaching +7

Senior Full Time

USD 103K+

Client Success - Loan Opener
TX, United States

National Debt Relief, LLC.

Loan Program Explanation High-Volume Call Handling Navigation of Multiple Systems Politeness Punctuality Debt Settlement Constructive feedback Diplomacy Phone support +31

USD 40K+

Client Success - Loan Opener
SC, United States

National Debt Relief, LLC.

Politeness High-Volume Call Handling High-Volume Setting High performance Punctuality Vulnerability Support Debt Settlement Diplomacy Phone support +34

USD 40K+

Director of Implementations (SaaS)
Remote (United States of America)

Clinical Configuration Clinical services Client satisfaction Cross-functional Coordination Medication management User Acceptance Testing Process Development Healthcare Data Healthcare Technology +15

Exec Mid Full Time

USD 150K+

Product Marketing Manager, Voice and Email
Remote - Canada

Battlecards Data sheets Pitch decks SaaS product marketing Sales decks Demo scripts Email AI Web content creation Customer case studies +44

USD 100K+

Support Analyst
United States - Remote

Encompass Technologies

Issue documentation UI/UX improvement Cross-platform support Real-time problem solving Vintrace Solution-oriented mindset Internet Browsers Customer onboarding Product Feedback +10

Entry Full Time

USD 45K+

Customer Success Representative
Illinois, United States - Remote

Digital Crop Planning Precision Agriculture Platform Adoption Scalable Business Practices Agricultural technology Proactive problem solving Big data analytics Agriculture Solution Design +17

USD 66K+

Global Head of Customer Success (SMB)
Remote TX, United States

Customer Success Analytics Customer Success Team Building Customer Success Training Customer Success Enablement Customer Relationship Management Tools Customer Health Scores Customer Success Best Practices Customer Success KPIs Customer Success Roadmap +54

Exec Senior Full Time

USD 180K+

Specialty Pharmacy Technician - REMS
Work at Home - Ohio, United States

PTCB CPHT Pharmacy Certification Prescription Entry Interpreting Procedures Specialty RX Organizational Knowledge REMS Medications EXCPT +56

USD 43K+

Sr. Coordinator, Network Installation Success Agent
Remote - USA, United States

Interface Systems

Network installation Installation Support WiFi PCI compliance Switches Firewall VoIP SD-WAN SASE +15

Senior Mid Full Time

USD 58K+

Shift Lead, Product Support (remote, 24/7)
Kraków, Poland

Support team management Windows platform Support process management Shift coordination Incident escalation Service Level Management ITIL Certification Problem troubleshooting Ticketing System +8

Senior Mid Full Time

PLN 110K+

Customer Success Specialist
Remote - CO, United States

Telecommunications network Customer portal Fast Learner Communication techniques Customer Call handling Fiber Dark fiber Ethernet +35

Entry Mid Full Time

USD 56K+

Sales Support Associate - Remote
REMOTE FL 3 - Remotely Working in Florida, United States

Order tracking Web support Billing and credit resolution Return processing Margin point system Spreadsheet Management Clerical Order Processing Training and Onboarding +21

Entry Mid Full Time

USD 36K+

Territory Sales Manager
United States of America, Oregon (Remote)

Swimming Pool Industry Knowledge Customer Visits Spa Industry Knowledge Promotional Material Development Advertising Support Sales Follow-up Sales software Sales growth strategies Territorial sales +34

USD 75K+

Sr. Field Application Engineer - Remote in Bay Area, CA
Redwood City, CA, US,

TE Connectivity

Test studies Technical interface Voice of customer tools Electronics connectivity Application Evaluation On-site installation System quality assurance Field Application Engineering Design work +59

Senior Mid Full Time

USD 102K+

Principal Service Engineer, Informatics & Middleware
US - Work From Home, United States

Test Protocols Support Strategy Development Pre and Post Go Live Support Support Process Development Support Metrics Parts Cost Reduction Vendor liaison Support KPIs Support Team Mentoring +45

Senior Mid Full Time

USD 110K+

Customer Production Support Analyst
Minneapolis, Minnesota, United States

Firewall Concepts File Loading Solutions Real-time Transactions Batch Transactions Infrastructure Navigation System Reconfiguration Server Support Schema management SQL Query Writing +33

USD 82K+

Sr. Product Engineer - Remote in U.S.
remote, PA, US,

TE Connectivity

Engineering change management Global manufacturing coordination 2D/3D CAD design Validation testing Power connectors Cable assemblies High-speed connectors Mechanical simulations 8D +64

Senior Full Time

USD 100K+

Operations Analyst - Managed Services - Converged Infrastructure
Virtual - Wisconsin, United States

System Alerts Support Workflow Optimization EMC Incident analysis Service Desk Technology Implementation Ticketing Systems Windows Server CISCO +42

Entry Full Time

USD 48K+

Customer Support Representative
Remote, OR, United States

Procore Technologies

Openness Solution-focused mindset Web inquiry handling Ethical standards adherence Administrative management Ownership mindset Email Support Chat support Pay +25

Entry Full Time

USD 38K+

Salesforce Product Owner
Pleasanton, California, USA HQ

Collaborative Forecasting Salesforce Admin Certification Configure Price Quote (CPQ) Salesforce Sales Cloud Dashboard and Report Creation Salesforce Platform Upkeep Salesforce Enterprise Territory Management Product Roadmap Planning Salesforce Lightning +38

Senior Full Time

USD 163K+

Implementation Associate - Central
US - Remote

Educational Practices School Programming Grades 6-12 Support Program Design Support Program Delivery Virtual Support On-site support Technology Platforms Resource development +30

USD 80K+

Bilingual Customer Support Representative, French Speaking
Remote, OR, United States

Procore Technologies

Openness French Fluency Solution-focused mindset Solution-focused Independence Pay Construction Management Software English fluency Construction Industry +24

Entry Full Time

USD 38K+

Technical Support Specialist
Remote - US

Support Process Improvement Deep Technical Dive Feedback Relay Support tools Platform Support Issue Escalation Complex problem solving No-code platforms Knowledge base management +33

USD 65K+

Manager, Customer Support
Remote - USA

Strategic communication Technical Aptitude Confluence Empathy Customer Support Customer Satisfaction Onboarding Team Leadership Customer Experience +20

USD 77K+

Senior Account Manager
Remote (United States)

Expansion Strategies Renewal management Payer enrollment Revenue Generation Executive Communication Platform Client Retention Licensing G Suite +36

Senior Full Time

USD 110K+

Customer Success Manager
Canada

Turn-around Planning Support Coordination Utilization Metrics On-site Engagement Learning Platforms Remote engagement ROI articulation Customer escalation management Business Review +30

USD 69K+

Technical Artist
Remote

Media creation Demo Presentation Creative Workflows Post-Production AI Workflows Research Collaboration Sound Design Blender Creative storytelling +18

Senior Mid Full Time

USD 160K+

Community Manager
Atlanta

Threecolts Remote-first

Amazon Seller Central Linear Ecommerce platforms Feedback Management Walmart Brand advocacy Amazon Community Building Social media management +7

USD 45K+

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