Commercial Account Executive - Mid-Market (South West)
Remote, US
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the worldâs largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.
Midmarket Account Executives are the primary point of contact between prospective and existing customers of GitLab within a space defined as mid-market, which currently works with companies that employ between 100 to 1,999 employees. These GitLab team members manage the spectrum of project sizes, ranging from small fast growing teams in smaller agile organizations to complex enterprise projects advising on the journey with GitLab to achieve specific business outcomes.
Mid-Market AEs work closely in tandem with the business development team and sales management to manage a broad book of business spread over a large opportunity value range and focus on exceeding client expectations.
What you'll do
- Meet or exceed quota while fostering strong customer relationships
- Articulate the value of GitLab to our Mid Market prospects and customers in the US South West region
- Take ownership of and act as the CEO for the book of business in your territory:
- Document the buying criteria & process, next steps & owners
- Build a strong pipeline through a healthy cadence of prospecting activity
- Prospect and close new business to expand your territory
- Ensure adoption of our solutions and do your best to avoid churn and contraction
- Work and collaborate with our Partner ecosystem to drive new business and value for our customers
- Create an accurate forecast for each quarter against your plan/budget
- Drive attendance to our events, which you will be part of to further network with current and prospective customers
- Contribute to root cause analyses on wins/losses.
- Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
- Contribute to documenting improvements in our sales handbook
- Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
- Be the voice of the customer by contributing product ideas to our public issue tracker
- Master MEDPICC and Command of the Message on all opportunities
What you'll bring
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Ability to travel regularly Location-based eligibility requirements
Benefits/PerksCollaborative culture Flexible schedule Incentive pay Remote-first company Remote work
Tasks- 1
- Collaborate with cross functional teams
- Contribute to sales improvements
- Foster customer relationships
- Hiring
- Manage book of business
- Meet/exceed quota
- Prospect and close new business
- Provide account leadership
Account Leadership Agile Application Lifecycle Management Business Development Closing Customer Relationship Management Customer Success DevOps DevSecOps Forecasting Git GitLab Interpersonal Leadership Marketing Negotiation Open Source Open Source Software Presentation Prospecting Recruiting SaaS Sales Sales process Sales techniques Software Development Software Development Tools Talent Acquisition
Experience3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9