Senior Retail Account Manager - Lingo Biowearables

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Meet Lingo, a new biosensing technology that provides users a window into their body. Lingo tracks key biomarkers – such as glucose, ketones, and lactate – to help people make better decisions about their health and nutrition. Biowearable technology will digitize, decentralize and democratize healthcare, enabling consumers to take control of their own health.

The Opportunity

This position works out of our Alameda, CA location for LINGO. Personalized healthcare is the future. Working on Lingo, you will help build a next-generation technology that enables individuals to make decisions about how to improve energy, lose weight or enhance athletic performance. The Lingo team embodies a start-up culture and mindset with the backing of Abbott, a company with a rich history of healthcare innovation. Join us and grow your career as you help Abbott shape the future of healthcare.

The Senior Retail Account Manager will work out of our Lingo location in Alameda, CA.

This position sells the Lingo entire ADD product line to large, complex strategic named accounts and/or strategic named prospect accounts, including Amazon. This role is the guardian of the strategic customer relationship and is focused on retention, penetration and net new customer selling. Primary responsibilities include: 1) establishing and building senior level relationships and leveraging them in driving new profitable sales and protecting base business, 2) understanding and assessing customers’ business objectives, strategies and therefore, requirements, 3) identifying innovative solutions to meet account needs, 4) leading an internal ‘selling team’ (retail account managersterritory sales representative,, specialists, others) to maximize growth, 5) overall account management including detailed account planning and sales forecasting.

What You’ll Work On
•    Responsible for driving profitable revenue and closing opportunities with Amazon and other strategic named accounts by initiating, developing and/or delivering unique solutions that result in improved customer outcomes and benefits to Abbott. 
•    Achieve national sales targets identified in annual planning. Conduct on-going internal and external team business reviews to measure, evaluate and present sales performance; provide input into future growth opportunities.
•    Demonstrate a strong understanding of customer P&L management. Work with customer and internal teams on account financial management with a solid understanding of gross and promo margin management, trade spend efficiency, and overall customer funding management.
•    Identify industry trends and changing market regulations and understand impact on strategic account. Maintain a detailed understanding of customer decision makers and influencers, build and preserve customer relationships to leverage in driving new sales and protecting base business.
•    Lead contract negotiations, resulting in long-term commitments. Assess requirements to onboard new retail partners and work cross-functionally to drive these initiatives to completion.  
•    Integrate information from ongoing business analysis and assessment into a multi-year plan and develop an actionable account strategy with short-term tactics to achieve desired results.
•    Coordinate all appropriate Abbott resources to execute the strategic account plan including assigning roles, expectations, responsibilities and timelines. Engage members of the team through ongoing communication, tactical planning and execution.

Team Development
•    Manage, coach, develop, and evaluate performance of team personnel through field visits, meetings and training sessions.
•    Foster effective and open communication from team members regarding both internal and external information, including competitive intelligence, pricing, marketing activities, merchandising opportunities/risks, forecast changes and supply issues. 

This position reports to the Head of Commercial Sales, Strategy & Operations Enterprise Solutions Director and will help build the Enterprise Commercial Organization designed to address special requirements of large, complex accounts, achieve a competitive advantage and create future growth. The incumbent has direct sales responsibility selling to the ‘C Suite’ or senior executives establishing long term relationships that must be leveraged to drive new and protect existing business. For each account, this role will lead a team through persuasion and personal influence that will offer solutions customized to each customer while ensuring the solutions delivered are of high quality and meet their expectations and needs. The individual will solicit leads for new business development. The accounts managed can be located either in one state or multiple states. The incumbent will be responsible for the P&L for each customer as well as developing the profitable growth that is needed to achieve LRP commitments. Impact of actions will be measured on a quarterly and annual basis and will be reflected in merit increases, compensation plans and annual performance reviews.

Required Qualifications

• Bachelor’s degree required (4 years college or equivalent).  
• Proven sales experience at executive level selling broad and complex product line for a minimum of 2-5 years required.
• Proven ability to build long term strategic and senior level relationships and demonstrated capability to uncover a large complex organization’s strategic long term plan and short term tactics and translate into a winning solution.
• Proven success as an expert in all aspects of value-based, solution selling and ability to work in cross-functional teams to meet clearly defined objectives that benefit the company and customer.
• Proven sales management experience is a plus. Additionally, ability to effectively communicate, speak in public, and adapt to rapidly changing environments is a must.
• Executive level business and financial acumen, strong team leadership skills and knowledge of all products and services.
• Expert in ‘getting things done’ within the company and possess strong negotiation skills, critical thinking and problem solving skills.
• Strong internal and external networking skills with robust inter-personal skills that will develop and enhance long term relationships.

Preferred Qualifications

• Understanding of diagnostics medical device and/or wellness industry would be a plus but is not mandatory.

Apply Now

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

     

The base pay for this position is

$125,300.00 – $250,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

LNGO Lingo

        

LOCATION:

United States > California : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 50 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Apply