Large Enterprise Solution Engineer

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a proven Large Enterprise Solutions Engineer who will provide technical leadership throughout the sales process. We are a fast growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage and coordinate work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential. 

We are looking for motivated and intelligent individuals. This high profile role is part of the Large Enterprise Solutions Engineering team and reports to the Director, Solutions Engineering Operations.

You Will:

• Provide security/cyber security  information and guidance as the Smartsheet subject matter expert to prospects, as well as current executive leadership and current customers.
• Represent Smartsheet’s security and compliance capabilities to prospects in multi-month engagements and  full cycle assessments ; proactively support prospects in performing evaluations; ensure that prospects keep to their security evaluation scope and timelines
• Partner with sales executives and customer excellence by owning the security evaluation process in support of selling Smartsheet’s SaaS platform to prospects and F-5000 customers.
• Be a recognized Smartsheet security expert and develop relationships with key stakeholders in the relevant customer and partner groups associated with SaaS Security and Compliance standards, policies and practices.
• Serve as front-line expert for “best practice” and prospect security issues, tracking these issues and ensuring prompt follow up.
• Work closely with product management and operations as the customer advocate on security and administration feature requests
• Provide support for preparing security responses, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
• Occasionally travel to customer sites, serving as a technical resource to sales staff, as well as engaging with customer IT professionals regarding integration and data questions
• Assist Sales team on delivering on sales targets.
• Other duties as assigned.

You Have:

• Software, preferably SaaS, technical pre-sales (SE) or technical sales experience
• 5+ years experience as a Sales Engineer or relevant security position in SaaS, cyber security, and/or enterprise software
• Experience working through difficult discussions with customers who are passionate about their security controls.
• Deep understanding of the security compliance issues faced using cloud based SaaS.
• Familiarity with SOC2 report formats and existing generally accepted security baselines and standards (e.g. CIS, NIST,FedRAMP, ISO, PCIDSS, OWASP, HIPAA...)
• Ability to understand and map third party security baselines to internal implementations.
• Experience participating in a complex, solution-based enterprise sales process 
• Experience managing customer Security Assessments or RFPs/RFIs
• Experience working in a fast-paced, high growth software company where change is a constant
• Willing to travel periodically based on customer and business need (less than 10%)
• Currently have or working to obtain CISSP/CISA or GIAC GSEC
• Nice to have in addition: CCSP/CCSK, SSCP or other industry standard security certifications.
• Strong communication skills (written, verbal, presentation), with the ability to explain complex solutions to technical and non-technical end user personnel in large enterprises
• Passion for working with leading edge, web-based technologies and a desire to expertly demonstrate Smartsheet’s functionality, use cases, governance controls, and compliance functionality for customers at any stage in their Smartsheet journey.

Current US Perks & Benefits:

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. 

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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