Enterprise Solutions Consultant

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

The Enterprise Solution Consultant will focus on the technical sales of Nextiva’s solutions to its largest and most sophisticated prospective customers. This role serves as a key technical resource, requiring a deep understanding of Nextiva’s product offerings and their applications. The consultant will act as the technical lead throughout the enterprise sales process and will coordinate additional sales resources, including Sales Engineering, Account Management, Project Management, and Professional Services.

This role requires crafting bespoke technology strategies and solution designs tailored to customer goals, requirements, and timelines. Core responsibilities include partnering with Sales to develop customer-specific strategies, conducting discovery sessions (on-site or virtual), delivering tailored product demonstrations, and addressing customer objections.

Key Responsibilities:

• Conduct thorough discovery sessions to understand customer requirements through calls, webinars, and on-site visits.
• Lead the technical aspects of customer opportunities.
• Collaborate with Sales, Product, and Professional Services teams to deliver comprehensive solutions.
• Foster relationships with third-party vendors and partners to enhance solution offerings.
• Develop solutions that are technically sound, business-compatible, and mutually beneficial.
• Stay updated on new features, industry trends, and relevant technical advancements.
• Contribute to obtaining new logo accounts and fostering key customer relationships.
• Support leadership in strategic initiatives to drive up-market growth and engagement.
• Consistently meet or exceed performance expectations aligned with Nextiva’s corporate objectives.

Qualifications:

• Experience:
• 5+ years in technical engineering or technical sales.
• 3+ years specifically in enterprise B2B sales.
• Advanced knowledge and hands-on experience with CCaaS and/or UCaaS solutions.
• Skills:
• Ability to conduct customer discovery sessions and translate findings into compelling demonstrations.
• Strong communication, presentation, organization, and time management skills.
• Ability to present complex technical solutions to both technical and non-technical audiences in person and virtually.
• Proven experience in a collaborative team-selling environment.
• Understanding of industry standards and competitive insights is a plus.
• Technical Proficiency:
• Proficient in Salesforce CRM, Microsoft Word, Excel, and PowerPoint.
• Education:
• Bachelor’s degree from an accredited college or university.
• Other:
• Demonstrated ability to learn quickly and adapt to new technologies.
• Up to 50% travel required.

This position offers the opportunity to engage with high-level customers, from C-suite executives to IT professionals, delivering impactful solutions that drive business success.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $140,000 - $280,000, including annualized base salary and annualized target sales incentive. Some sales roles are paid hourly with overtime eligibility. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance 💼 - Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security 💰 -  401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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