Director, Healthcare Sales

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

In this role, the successful candidate will oversee a sales team of 6-8 Healthcare Account Executives across the Central Region for Enterprise Accounts. The role includes all aspects of sales leadership working with direct AE's, sales operations, marketing, and product marketing.  

Job Duties:

• Align closely with individual Account Executives within region.
• Host quarterly meetings and weekly one on ones with direct reports.
• Report pipeline, commit, and overall health of the teams to VP each week.
• Manage region’s activity and participation in marketing programs.
• Field Involvement: Engage frequently onsite as executive sponsorship on larger opportunities.
• Work closely with Product Marketing to help influence regional materials needed to be successful.
• Work with BDR leadership to drive programs around team and region.
• Assist with the hiring process.
• Work closely with Sales Operations to generate reports/dashboards/updates to teams.
• Design reporting to provide leadership with key information required to manage the business
• Define AE prospecting expectations and ensure programs are effective.
• Serve as a liaison to channel sales leadership to coordinate joint go-to-market efforts.
• Focus on account-based marketing and sales strategies to ensure we are penetrating the highest potential accounts in market.
• Work closely with the Industry Expert team to ensure effective go-to-market coordination and campaign management.
• Demonstrate a high level of responsiveness to senior executives and key constituents in the business   

Desired Qualifications:

• 6-8 years of equivalent experience as a Regional Sales Manager.
• Possess a passion for the Healthcare space and Patient Experience Orchestration
• Must have High Tech industry and preferably SaaS experience.
• Strong leadership skills.
• Experience managing teams of at least 8-10 people.
• Highly metrics oriented with detailed sales process efficiency and effectiveness.
• Coaching and leading teams through the sales cycle and process.
• Onsite involvement and engagement in deals.
• Familiarity with a wide variety of routes to market (inside, field, channel, and strategic partner sales)
• Experience with designing and executing tailored outbound sales strategies to help teams engage senior level decision makers at larger more complex companies.
• Professional with strong organizational, communication, and technical skills.
• Strong problem-solving skills with ability to analyze data, determine insights, and develop programs to drive performance within the region.
• Bachelor’s Degree or equivalent military and/or work experience

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.