SVP, Sales and Distribution - Personal Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Please Note: This role is open to working remotely in the United States.

Job Description Summary

The SVP of Personal Line Sales and Distribution plays a crucial role in developing and executing Nationwide’s sales strategy and performance excellence for personal lines products and offerings. Responsible for direct management of profitable growth performance for Personal Lines. In addition to achieving the profit and growth numbers, this role is responsible for establishing the strategic vision and target operating mode, to achieve the vision for Personal Lines sales and distribution that will sustain success into the future. The successful management of the agency force and sales associates is critical to the continued success of the operation. Responsible for the performance oversight and relationship management of personal lines distribution.

Job Description

Key Responsibilities:   

Personal Lines Sales Strategy and Leadership: 

• Develop, sponsor, and lead a comprehensive sales strategy to achieve profitable growth objectives. Primary measures of success: total revenue and new business growth within appetite, TCR, NOI, CEM, associate engagement, agency engagement and productivity. 

• Collaborate across the value stream, including underwriting, marketing, product and operations to ensure alignment and synergy in sales efforts and agency engagement. 

• Provide visionary leadership to the sales team, fostering a culture of collaboration, excellence, and customer-centricity. 

• Set ambitious sales targets, implement sales methodologies, and monitor performance to optimize the sales process and achieve results. 

Relationship Development and Management: 

• Build and maintain strong relationships with key brokers, networks and distribution partners to enhance business partnerships, agency loyalty and business growth. 

• Identify and pursue opportunities to expand and diversify our national distribution network, including partnerships with agents and brokers. 

• Design compensation and reward systems to incentivize and align distribution behavior to achieve targeted outcomes. 

• Conduct and attend distribution meetings and presentations to understand agency needs and represent Nationwide Personal Lines. 

• Partner with marketing and product development teams to identify market segments and develop innovative products that meet agent and customer needs.  

• Collaborate with other Nationwide businesses (e.g., NWAG, Life, ES&S, NNP) to ensure appropriate coordination of activities for shared distribution partners. 

    

Sales Team Management and Development: 

• Lead and inspire the sales team, providing guidance and support to achieve individual and collective sales objectives. 

• Foster a culture of continuous learning and skill development within the sales team, ensuring staff is equipped to effectively represent Nationwide and its products.  

• Implement performance management practices, including setting KPIs, conducting regular evaluations, and providing constructive feedback. 

Sales Performance and Markey Analysis:  

•  Develop sales plans and forecasts, track progress and utilize data-driven insights to make informed decisions and adjust sales strategies as needed to maintain a competitive advantage. 

• Champion the use of CRM systems and other sales tools to streamline processes, monitor sales activities, and ensure accurate data management. 

• Monitor market trends, competitive landscape, and regulatory developments to identify opportunities and challenges in the personal lines insurance sector. 

May perform other responsibilities as assigned.   

 

Reporting Relationships: Reports to President, Personal Lines  

 

Breadth Across Enterprise: Role is directly accountable for Sales and Distribution for Personal Lines. Role is also responsible for collaborating with Underwriting and Product, Nationwide Financial, Strategic Partnerships and more to ensure appropriate execution of Personal Lines strategies. 

 

Financial Responsibility and Scope: Role is responsible for the profit and losses of Personal Lines. 

 

Typical Skills and Experiences:   

 

Education: Undergraduate degree. Master's degree is preferred. 

 

Experience: 15 years’ industry experience, with independent agency experience preferred. Operations orientation with broad understanding of P/C business. Management experience in two or more core P/C functions (underwriting, sales, etc.).  

 

Knowledge, Abilities and Skills: Strong organizational savvy and ability to develop relationships and work in partnership with Personal Lines cabinet members. Ability to drive the vision and purpose by painting a compelling view of the vision and strategy that motivates others to action. Has strong interpersonal savvy and can relate openly and comfortably with diverse groups of people and creating strong followership throughout the organization.  Communicates effectively. Has strong ability to drive results even under tough circumstances.  

 

Other criteria, including leadership skills, competencies and experiences may take precedence.  

 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner. 

 

License/Certification/Designation: Professional insurance designation is preferred. 

 

Values: Regularly and consistently demonstrates Nationwide Values. 

 

Job Conditions:   

 

Overtime Eligibility: Exempt (Not Eligible) 

 

Working Conditions: Normal office environment. Some travel may be required. 

  

ADA: The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.   

We currently anticipate accepting applications until 03/02/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.

The national salary range for SVP, P&C Sales & Distribution : $274,500.00-$457,500.00

The expected starting salary range for SVP, P&C Sales & Distribution : $274,500.00-$457,500.00

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