Subscription Renewals Representative

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

The Subscription Renewals Representative is responsible for achieving sales targets in a defined territory that includes Commvault customers. The Representative will contribute to a developing and hardworking team, which is passionate about completing the Land-Adoption-Expand-Renew journey for accounts. Candidates have an appreciation for the significance of Annual Recurring Revenue, expansion, and associated metrics. 

The candidate will also be an outstanding teammate, as close alignment with field Account Executives and Customer Success Managers is essential to success. The Representative, however, must also close renewal sales opportunities on an independent basis. This is an inside selling position; telephone, video conference and email are the primary modes of customer and partner communication.  

What you’ll do…  

• Maintain consistent customer engagement throughout the renewal sales cycle. 

• Ability to hold strategic conversations around the scoping of current and future environments, and selling the value of multi-year subscription renewal options to the customer.

• Identify and close upsell/cross-sell deals during the renewal engagement; manage opportunities for these transactions. 

• Coordinate renewal activity with assigned CSM; develop successful working relationship based on vertical alignment. 

• Excellent ability to navigate difficult negotiations, build a clear path to closure resolution with owners and dates, and secure agreement from internal and external partners to deliver. 

• Strong organizational skills to ensure early and on-time renewals that properly address the client requirements. 

• Comfortable providing feedback and crafting new processes with leadership and willing to take risks within goal-oriented framework. 

Who you are…  

• Bachelor’s degree

• Minimum 4 years’ renewal sales or inside sales experience

• Excellent communication, negotiation, and strategic listening skills

• Sales forecasting experience 

• Background in IT infrastructure 

• Remote working experience preferred

Meet the Hiring Manager:

Jeff Lynn - Sr Manager, Subscription Renewals

You’ll love working here because: 

• Employee stock purchase plan (ESPP) 

• Continuous professional development, product training, and career pathing 

• Generous global benefits 

• Remote work environment

Ready to #makeyourmark at Commvault? Apply now!

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