Senior Product Manager - Technical

About the Job
The Red Hat AI Business Unit is looking for a technical Product Manager for a hybrid role in our Raleigh, NC or Boston, MA office. The ideal candidate will have knowledge of and is willing to become a subject matter expert in AI platforms, tools, and technology. In this role, you will help create, prioritize and drive product strategy and execution of the OpenShift AI product(s). You will be primarily working with customers through the Red Hat field teams and Red Hat engineering for product requirements and implementation. You will also be working with other stakeholders such as marketing, field enablement, customer success and support to drive the success of OpenShift AI. Experience with Generative AI, MLOps, and other AI platform capabilities is strongly preferred.

What You'll Do

• Collect and document input from users, customers, community members, partners and other stakeholders to understand customer needs and develop strategy and roadmap for our offerings

• Research competitive solutions, both commercial and do-it-yourself alternatives, documenting their relative strengths and weaknesses to develop competitive positioning and collect input for new releases

• Prioritize, document and track requirements and user stories for new releases of our offerings

• Create and manage product roadmaps

• Guide major enhancements of our offerings by working cross-functionally with core teams across our Engineering team and the upstream open source community

• Work with stakeholders to manage releases and updates of our offerings and bring new AI solutions to market

• Work with our Sales teams to respond to customer inquiries; deliver customer presentations and demos and support the overall sales process

• Support sales and marketing activities, including creating presentations, blogs, demos and other technical collateral for our offerings

• Review and provide feedback on the documentation for our offerings

• Speak and share expertise at user groups and conferences in various locations throughout the U.S. and worldwide

• Participate in technical aspects of go-to-market engagements like live streams, roadshows, workshops, webinars, demos of offerings and solutions, industry and partner events and sales enablement/training

What You'll Bring

• Bachelor's degree in Computer Science, Engineering or related discipline. Master’s degree is a plus  

• Product management experience in the software industry, preferably with some experience working with AI tools and/or platforms

• Proven track record of leading cross-functional teams to deliver impactful products

• Ability to think strategically and influence stakeholders to deliver against key priorities 

• Capacity to handle multiple competing priorities in a fast-paced environment

• Excellent written and verbal …