Senior Customer Account Executive, Commercial

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

Are you a seasoned sales professional with a proven track record of success in driving revenue growth and delivering exceptional customer experiences? HackerOne is seeking a Senior Customer Account Executive to join our high-performing sales team. In this role, you will build upon your experience as a Customer Account Executive to drive deeper customer engagements, pursue larger opportunities, and contribute to the strategic growth of our customer base.

Your Journey at HackerOne:

As a Senior Customer Account Executive, you will continue to focus on expanding existing customer accounts and identifying new business opportunities within our target market segment. Building upon the foundation established at the IC3 level, you will take on increased responsibility for driving revenue growth and managing complex sales cycles.

Mission of the Customer Account Executive Team at HackerOne:

Our mission remains to empower customers to run world-class security programs by leveraging HackerOne's products, services, and global community of hackers. As a Senior Customer Account Executive at IC4 level, you will play a leadership role in executing this mission, driving strategic initiatives, and delivering business outcomes for our clients.

What You Will Do:

• Manage the end-to-end sales cycle for strategic customer accounts, demonstrating a deep understanding of their needs and challenges.

• Meet and exceed aggressive sales targets, driving revenue growth through both account expansions and new customer acquisitions.

• Develop and execute strategic account plans to drive long-term customer success and value realization.

• Lead complex negotiations and contract discussions, ensuring favorable terms and mutually beneficial agreements.

• Collaborate closely with cross-functional teams, including Product, Customer Success, and Marketing, to align on customer strategies and deliver seamless customer experiences.

• Mentor and support junior team members, sharing best practices and insights to drive collective success.

Who You Are:

• 6+ years of software or web technologies sales experience, with a demonstrated track record of success in a high-velocity sales environment.

• Expertise in managing complex sales cycles, navigating organizational hierarchies, and building consensus among stakeholders.

• Strong leadership skills, with the ability to inspire and motivate others towards shared goals.

• Exceptional communication and presentation skills, with the ability to articulate complex ideas and solutions to diverse audiences.

• Strategic thinker with a results-driven mindset, capable of identifying and pursuing high-impact opportunities.

• Security industry knowledge is a plus, but not required.

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We are a Circle Back Initiative Employer and commit to responding to every applicant.

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.