Senior Account Manager - Mid-Market - US

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Mid-Market Account Manager (MMAM), joining our Sales team.

What you bring

• Proven success in building key customer relationships, including key decision makers and champions to drive successful client outcomes, grow accounts, and drive revenue outcomes
• Demonstrated strong ability and track record in growing existing accounts, driving net new expansion bookings within customer accounts, and identifying upselling/cross-selling opportunities within mid-market or enterprise accounts
• Aptitude and eagerness to form deep senior-level relationships across customer organizations.
• Maintain consistent communication with key customer contacts and advocates on their needs, as well as eliciting feedback on our products and services on how we can improve and support them further.
• Able to create, execute, and adapt proactive client strategies to achieve goals.
• Ability to confidently develop pipeline, forecast outcomes, and provide accurate reporting data.
• Strong knowledge of sales processes.
• Strong background in Account Management is preferable, or related SaaS or platform sales experience.
• Excellent verbal and written communication skills.
• Business fluency in English is essential.
• It's not required to have experience working remotely, but considered a plus.

Key Responsibilities 

• Build and maintain strong relationship with key decision makers and champions to be able to drive sales
• Remain in frequent contact with the customers and build strategic and partnership-based customer relationships.
• …