Senior Account Executive, Higher Education and Academic Medical Centers

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered experience orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Would you like to own driving revenue growth for the leader in Customer, Student, and Patient Experience for the Higher Education and Academic Medical markets? Do you have the communication skills, sales methodology and forecasting rigor, commitment to pipeline and demand generation, business acumen, key relationships, industry experience, and technical background necessary to further the Genesys brand?

Job Title: Senior Account Executive, Higher Education and Academic Medical Centers
Department & Team: Public Sector Sales // Higher Education and Academic Medical Centers
Reports to: Ken Taylor
Location: Illinois, Wisconsin, Minnesota, Missouri, Kansas, Oklahoma, Arkansas

Summary: Genesys is hiring talented sales professionals in the Higher Education and Academic Medical Centers market. This group within Genesys offers a creative, fast-paced, entrepreneurial work environment where you’ll be at the center of Genesys’ innovation and reinforce our position as the Top-Rated Gartner Quadrant CX Platform in our fast-growing industry. As a senior seller, you’ll be responsible for growth and adoption among existing accounts while securing net new customer business. You will be expected to arrive with a rigorous commitment to MEDDPICC, prospecting, market and territory development, mutual action plans, and a propensity for action. The successful seller will arrive with established relationships in our industry and further build a deep business and technical network through your knowledge of these industries’ trends and environments including the funding and procurement processes.

Key Responsibilities:

• Drive revenue, market share, and exceed new pipeline targets in your defined geographic region.
• Effectively lead and manage active sales opportunities with prospects and customers leveraging the Genesys Way of Selling based on MEDDPICC.
• Understand public and private procurement rules and processes to coach new customers through the acquisition process.
• Accurately forecast revenue and meet (or exceed) monthly, quarterly and yearly revenue targets
• Build, …