Sales Development Representative

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.

At Elation Health, we know that growth starts with proactive prospecting, strong relationship-building, consistent behaviors, and robust lead qualification. The Sales Development Representative (SDR) plays a key role in identifying, qualifying, and proactively building relationships with Independent Physician Associations (IPAs), Management Services Organizations (MSOs), and larger practices (15+ providers), as well as managing inbound inquiries from technology-enabled care delivery organizations and digital health companies. As the first point of contact with potential customers, you will engage decision-makers, assess their needs, and set up the Enterprise Sales Executive as they position Elation Health’s All-in-One (EHR + Billing) solution to prospective, targeted customers.

Key Responsibilities:

Prospecting & Lead Generation

• Identify and engage potential enterprise customers through cold calling, email, outbound campaigns, and inbound lead follow-up.
• Conduct high-level conversations with clinicians, decision-makers, and administrative leaders at Independent Physician Associations (IPAs), Management Services Organizations (MSOs), large practices (15+ providers), and technology-enabled care delivery organizations.
• Utilize Salesforce, Gong, Groove, and other prospecting tools to build and maintain a pipeline of qualified leads.

Relationship Building & Lead Qualification

• Identify and build relationships with key decision makers at enterprise prospects, understanding their needs and challenges.
• Qualify leads for Elation Health’s All-in-One (EHR + Billing) solution and digital health partnerships, ensuring a strong fit and positioning Enterprise Account Executive for effective next steps.
• Set up meetings and product demos between prospective customers and Enterprise Account Executive.

Performance Tracking & Reporting

• Maintain accurate records of outreach activities, lead statuses, and pipeline progress in CRM tools.
• Report weekly, monthly, and quarterly results to the Director of Sales Operations, tracking progress against goals.

Qualifications:

• 6+ months of sales or sales development experience, preferably in a B2B or enterprise sales setting.
• Strong prospecting, communication, and relationship-building skills with the ability to engage leads across various levels and functions.
• Comfortable with cold calling, email outreach, and leveraging outbound campaigns.
• Highly curious and eager to learn about prospects' pain points and goals
• Organized and detail-oriented, able to track outreach efforts and manage multiple leads effectively.
• Experience with Salesforce, Gong, Groove, or similar sales tools is a plus.
• Self-motivated, resilient, and eager to grow within a sales organization.

Salary range: $60,000-65,000 + variable

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.