Partner Engagement Experience Lifecycle Program Manager

Red Hat is seeking a dynamic and strategic Partner Engagement Experience Lifecycle Program Manager to lead the development and execution of a comprehensive strategy for the Partner Lifecycle, encompassing Recruiting, Onboarding, Activation, Enablement, Go-To-Market (GTM), and Partner Success. This role will sit within the Center of Excellence team in the Partner Engagement Experience Organization and will play a critical role in enhancing the overall partner journey.

What you will do:

• Strategic Leadership: Define and drive the global strategy for the Partner Lifecycle, ensuring alignment with organizational goals and partner needs.

• Cross-Functional Collaboration: Work closely with key stakeholders across various teams, including Sales, Marketing, Product, and Customer Success, to create a seamless partner experience.

• Operationalization: Develop actionable plans to operationalize the strategy, including timelines, resource allocation, and milestones for each stage of the partner journey.

• Execution & Management: Oversee the implementation of initiatives related to recruiting, onboarding, activation, enablement, and ongoing partner success, ensuring adherence to best practices and timelines.

• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of partner programs, and continuously assess performance against these metrics.

• Feedback Loop: Create and maintain mechanisms for gathering feedback from partners and internal stakeholders, using insights to drive continuous improvement of the partner experience.

• Training & Enablement: Develop content and collaborate with the enablement team to implement training programs to ensure internal teams and partners are equipped with the necessary knowledge and tools for success.

• Documentation & Reporting: Maintain comprehensive documentation of strategies, processes, and results, providing regular reports to leadership on program status and impact.

What you will bring:

• Bachelor's degree in Business Administration, Marketing, or a related field; advanced degree preferred.

• 5+ years of experience in program management, partner management, or related fields, with a strong understanding of partner ecosystems.

• Proven track record of developing and executing successful strategies across multiple areas of the partner lifecycle.

• Experience and knowledge across multiple partner profiles and engagement motions.

• Exceptional analytical skills, with the ability to interpret data and translate insights into actionable strategies.

• Strong interpersonal and communication skills, with the ability to influence and collaborate across teams and levels.

• Experience in project management tools and methodologies, with a focus on agile practices preferred.

• A proactive mindset and the ability to thrive in a fast-paced, dynamic environment.

Pay Transparency

Red Hat determines compensation …