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National Director, TLL Dermatology - Remote

Field Non-Sales (USA), United States

Job Description Summary

The National Director, Thought Leader Liaison (TLL) Dermatology is responsible for leading a team of field-based TLLs and collaborating with key stakeholders to implement an annual plan that includes strategies and tactics for engaging with Medical Experts (ME) and coordinating commercial engagements. The Director will also manage the performance and development of the team, ensuring high scientific knowledge and a customer-centric culture. The Director will oversee the creation and utilization of TLL materials and resources, and deliver periodic business reviews to leadership.

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 60% travel.


 

Job Description

Key Responsibilities:

  • Manage and lead a team of direct reports include coaching, developing, assessing performance, delegation, prioritization and assisting with navigating the organization informally and formally.
  • Build relationships with existing and new Thought Leaders to gather feedback on market dynamics, competitive landscape, marketing strategy, and tactical execution.
  • Design and implement an internal discussion guide in partnership with the Marketing Strategist to guide interactions between the TLL and ME.
  • Oversee the identification, establishment, and maintenance of the TLL thought leader community, ensuring alignment with Medical Affairs and other stakeholders.
  • Ensure team readiness for educational events and monitor performance, such as Peer Exchange Programs (PXP). Facilitate productive exchanges to identify and execute educational opportunities, like Product Theaters.
  • Oversees the strategic alignment of TLLs to collaborate with key stakeholders (HCP Education Delivery, Marketing Strategy, Field Leadership, Medical Affairs, Compliance, etc.) on delivery of commercial speaker or other educational programs including suggestions for potentially relevant ME speakers, speaker training, program scheduling, and best practice sharing.
  • Oversee the end-to-end PXP workflow including content development, FUSE submission, MAP approval, field training, compliance, and feedback.
  • Manage the collaboration and coordination of the TLL team with key stakeholders for development and documentation of a cohesive ME interaction plan for commercial purposes at identified national and regional congresses in consultation and partnership with key stakeholders (Congress Strategy, Marketing Strategy, Field Leadership, Medical Affairs).
  • Initiates and pursues opportunities for Novartis commercial engagement at national and regional conferences, state society meetings, etc. and represent Novartis at these events.
  • Participate, or delegate participation, on the congress steering committee; …
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