Manager Campus Interns - Higher Education

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

The Manager, Campus Interns role is responsible for leading the Higher Education Interns across their geographies
campus, meeting and exceeding sales visit goals through account penetration strategy and direction. This role is
accountable for each intern’s productivity and serves as a leader within the Sales organization. A core expectation of
this role is to drive interdepartmental collaboration and relationship building with new and current Higher Education
customers. This role will develop business relationships with customers and enhance customer loyalty by proving a
superior customer experience. The Manager, Campus Interns will coach and develop a team of interns, typically
between twenty and twenty-five direct reports. This position will proactively work with Sales leadership in territory
planning and identify opportunities for incremental growth.

Key Areas of Responsibility
• Develop sales strategies in tandem with Sales leaders based on sales and market trends
• Enable account penetration through intern’s relationship building and customer-facing meetings
• Collaborate with field sales team to build synergy within both inside and outside sales efforts
• Coach and advise team on strategies to improve meeting quality and lead generation
• Create and implement operating plans to achieve sales initiatives aligned to segment goals
• Hire, train, coach and retain diverse intern team
• Manage strategic relationships with customers, peers and vendor partners

Education and/or Experience Qualifications
• Bachelor’s degree
• 3 years of executing on goals and knowledge of CDW sales, products and processes

Required Qualifications
• Proven leadership skills
• Ability to hire, motivate, coach and retain a diverse sales team
• Strong consultative, solution based selling experience
• Effective negotiation and closing skills
• Strong conflict resolution and problem-solving skills
• Must have strong interpersonal skills
• Strong written, verbal, presentation communication skills and the ability to communicate effectively with
coworkers, management, executives, other CDW departments, customers and vendor partners
• Adaptable, ability to lead through change
• Ability to utilize strategic thinking to fulfill long-term company goals
• Excellent time management skills in order to manage multiple projects and initiatives simultaneously
• Exceptional attention to detail and follow up skills
• Ability to share in-depth knowledge of CDW capabilities with customers
• Strong internal and external customer acumen, working with each customer at the highest levels of ethics and
integrity
• Must be able to travel to customer meetings, events and/or other CDW locations

The information in this description is intended to convey information about the job attributes, key responsibilities and
requirements of the job. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions
associated with the opportunity. Descriptions are subject to change.

Customer Focus and Quality Management Responsibilities
Each CDW coworker is responsible for maintaining customer focus and conforms to the CDW quality management
system. Specific responsibilities include:
a) Periodic reviews of CDW Circle of Service Philosophy and the Quality Policy to understand CDW’s commitment to
excellent client service and continual improvement and to conform to these policies and philosophies at all times.
b) During your orientation period, review with your supervisor as needed the department procedures and operating
instructions listed at Connect/Departments/Resources/ISO intranet site that apply to your specific assignment(s) within the
scope of this job position.
c) And after the orientation period to conform to these procedures and instructions, including any reporting (and/or record
keeping) responsibilities.
d) Report any customer problem, or any service outage that may cause potential customer problems to your supervisor.
e) Communicate improvement ideas that you have regarding CDW service quality or customer satisfaction per
established means.

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf
of CDW. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set
for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), and all policies and
procedures relevant to your job responsibilities. Additionally, every coworker has a responsibility to ask questions when
they are unsure of what those values, standards and policies require, and to take action if they believe someone else is
not acting consistently with those values, standards and policies.

Additional information is available on Connect, and confidential/anonymous assistance is available to coworkers through
CDW Way Direct (our ethics helpline) at 877-7-CDW-WAY (877-723-9929) or www.cdw.ethicspoint.com.

Pay range: $ 64,000- $92,800 depending on experience and skill set

Annual bonus target of $20,000 subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. 

What you can expect from us: Culture, coworkers, careers. 
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self—and your best ideas—to CDW. Because diverse perspectives bring forth better problem solving—and better solutions for our customers on a rapidly evolving technology landscape.
 

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/