FreshRemote.Work

Field CTO - AMER, West

Remote, North America

GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100,000 organizations. Our mission makes it clear that we believe in a world where everyone can contribute. We make that possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

We are hiring a Field CTO to join our Strategic Field Organization at a Principal Solutions Architect level. The Strategic Field Organization is a team of Principal Solutions Architects that supports global strategic prospects and customers. This team collaborates with the regional account teams to work together on large engagements that require a high degree of strategic planning - such as DevSecOps transformation, solution recommendations, and advisory for our customer's senior technical leadership.

Field Solutions Architects (SA) are the trusted advisors to GitLab prospects and customers during the presales motion. We demonstrate how the GitLab platform and GitLab Professional Services address common and unique business requirements. Solutions Architects add value to GitLab's customers by providing subject matter expertise and industry experience throughout the sales process and by collaborating internally with the product team.

Our Field SAs also engage proactively with existing GitLab customers to provide thought-leadership, engage in innovative solutions, collaborate around evangelism activities around unique customer requirements (i.e. meetups and presentations) and continuously seek market feedback to improve the GitLab platform.

What you'll do

  • Create and maintain relationships with customer executives that contribute to large Net ARR deals and customer success
  • Provide executive-level, thought leadership on strategic opportunities (i.e., new logo and growth)
  • Curate and manage field feedback, while collaborating with the product team on roadmap and issue prioritization
  • Scale and grow regional-level expertise within the field (SAE/AE,SA,CSM) through contributions to enablement and content
  • Act as a prospect / customer advocate on DevSecOps transformation initiatives
  • Build and maintain select subject matter expertise related to GitLab targeted technology sectors through industry monitoring and participation in external working groups, committees and development projects
  • Keep up to date on GitLab-relevant emerging methodologies and technologies and leverage that knowledge to drive solution strategy and influence product strategy

What you'll bring

  • Significant experience with architecture of enterprise software development workflow
  • Experience as CTO is a plus
  • Experience delivering information/Cyber Security and compliance related solutions and …
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