CES Account Partner
USA NY Home based (CSC Location), United States
Job Description:
DXC Consulting Account Partner Job Description
Summary
The Consulting Account Partner leads the go to market activity to grow one client or a defined cluster of similar clients for Consulting and Engineering Services (CES). Responsible for developing and executing the multi-year business development strategy, and for providing sponsorship for the delivery of CES professional services. Serves as the trusted advisor and primary business contact for the client. Establishes a business-oriented advisory presence for DXC with the client. Acts as a strategic partner to secure initial consulting engagements (“land”) by understanding client pain points and offering tailored solutions. Build trust and deepen relationships to broaden the scope of engagement (“expand”).
Proactively creates client satisfaction by addressing concerns, ensuring alignment with business objectives, and leading the narrative with the client. Ensures that practice profit objectives, sales revenue targets, personal utilization and revenue goals are met.
Essential Job Functions
- Develops the account plan to drive client value and revenue for DXC.
- Ensures that the action items and sales opportunities identified in the account plan are executed in the timeline identified.
- Orchestrates the DXC account team to focus on the client value propositions. Oversees cross-business unit CES engagements. Is the single “R” in the RASIC for achieving financial and strategic objectives.
- Builds strategic partnerships with client decision-makers and influencers. Demonstrates a deep understanding of client business and provides relevant points of view and thought leadership.
- Collaborates with delivery teams to highlight success and create client advocates.
- Influences decisions and direction at the executive level.
- Develops compelling strategies and win theme both for specific proposals and spanning multiple proposals. Is the single “R” for sales pursuits.
- Builds an atmosphere of collaboration and trust with both the client and the account team.
- Manages offering resources active in the account. Assesses their performance and development.
- Employs “land and expand” approach to secure initial wins and to convert them to broader, multidimensional engagements. Cross-sells and upsells for maximum client value and CES revenue.
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Master's degree in business administration or related field preferred
- Twelve or more years of industry or client relationship experience
- Seven or more years of relevant consulting experience included
- Five or more years of leadership roles such as driving account strategy, or complex project oversight
- Experience working with concepts, practices, and procedures in the assigned industry
- Experience selling and delivering solutions to multi-national clients
Other Qualifications
- Deep knowledge of industry trends, both business and technological
- Exceptional interpersonal, communication, and negotiation skills
- A strategic, collaborative, flexible and action-oriented mindset
- Strong leadership skills to coach and mentor DXC personnel who engage in the cluster
- Ability to publicly represent DXC with clients and other external entities
- Ability to anticipate problems and take decisive action with an eye to both client and DXC impact
- Ability to understand and identify with client business and market conditions
- Willingness to travel and “walk the halls” to establish an enduring, valuable presence with the client
- Demonstrated ability to establish initial engagements and grow them into broader partnerships.
- Proven track record of account expansion by introducing new services, upselling, and cross-selling
Work Environment
- Office environment at client locations and/or remote – based on the clients in office policies
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
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ApplyJob Profile
Guam Home Based Puerto Rico Remote
Benefits/PerksCompetitive benefits Disability Insurance Employee wellness Health, dental, and vision insurance coverage Life and Disability insurance Paid holidays Paid Time Off Remote-first company Retirement savings Retirement savings plan Vision Insurance Vision insurance coverage
Tasks- Business development
- Client satisfaction
- Collaborate with delivery teams
- Collaboration
- Communication
- Develop account plans
- Development
- Drive client value and revenue
- Lead consulting engagements
- Manage client relationships
Administration Business Business administration Business Development Business Objectives Client relationship management Client satisfaction Collaboration Communication Consulting Cross-selling Development Engineering Go Industry trends Insurance Interpersonal Interpersonal Communication Leadership Market Analysis Negotiation Organizational Project Project oversight Recruitment Sales Sales Strategy Social media Solutions Spanish Strategic partnerships Teams Technology Thought Leadership Upselling Value Propositions
Experience12 years
EducationBachelor's Bachelor's degree Business Business Administration Degree Degree in Business Engineering Equivalent Equivalent combination of education Equivalent combination of education and experience Insurance IT Master's Master's degree Related Field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9