Account Manager - LearnGxP
California - San Francisco
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Join Veeva as we innovate life sciences training. As the Account Manager, LearnGxP, you will be responsible for supporting the end-to-end sales process of Veeva accredited GxP eLearning library for customers in Life Sciences. You'll drive your own success by generating sales demand and pipeline revenue through inbound and outbound lead development, then closing deals. This job will require you to have foundational sales skills and an authentic sales approach. In addition to cultivating and qualifying leads, this position will be responsible for closing sales opportunities and coordinating other Veeva account executives. This role is a launchpad for a great sales career at Veeva and in cloud technology. The successful candidate will report to the Director, LearnGxP Sales and will be responsible for and involved in all sales initiatives within an assigned segment put in place to enable rapid growth of digital training solutions within Veeva. This is a work-anywhere, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
What You'll Do
- Work within a defined set of industry contacts to generate and qualify new leads and opportunities
- Manage the end-to-end sales cycle for opportunities within your market segment
- Build trusted relationships with prospective customers; delivering exceptional service and experiences
- Understand prospects’ needs and recommend the right Veeva training products and solutions
- Coordinate closely with Enterprise and Mid-market Account Executives
- Manage and track activities and opportunities correctly in our CRM
- Rapidly develop your sales skills on the job and through training and events
- Coordinate resources across the customer lifecycle from sales to delivery and beyond
- Providing solution-oriented responses to presentations, requests for Proposals/Information (RFPs/RFIs), pricing, proposals and other sales deliverables
- Participating in Workshops, Conference Room Pilots (sandbox exercises) and Proof of Concepts
- Assisting with the configuration and managing customer trial accounts
Requirements
- 2+ years’ experience in the pharma/biotech, medtech, or similarly regulated industry
- Experience in pre-sales or similar customer facing role for an eLearning or software company
- Strong interpersonal, communication, and presentation skills
- Ambitious and comfortable taking initiative
- Ability to manage time and priorities
- Team player; able to take accountability and direction
- Willingness to travel as needed
- Excellent verbal and written communication, interpersonal, and presentation skills
- Driven self-starter; able to work independently
- Bachelor’s Degree
Nice to Have
- Knowledge of eLearning best practices, standards, and current industry trends, with a particular focus on life sciences or GxP applicability
- Learning Management System experience
- Experience with Salesforce or other CRM systems
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $50,000 - $100,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com. Apply
Job Profile
Must be near an airport No work location requirement Travel required
Benefits/PerksBasic life insurance Career growth opportunities Charitable giving Charitable giving program Company paid holidays Dental Flexible PTO Flexible work environment Fully remote Growth potential Life Insurance Medical Medical, dental, vision, and basic life insurance Paid holidays PTO Remote-first company Retirement programs Training and events Vision Work from Anywhere Work From Home
Tasks- Build customer relationships
- Coordinate resources
- Coordinate with account executives
- Generate and qualify leads
- Manage sales cycle
- Track activities in CRM
Cloud Communication Configuration CRM Customer-facing Customer Relationship Management Customer Success Development ELearning GxP Industry trends Interpersonal Lead Generation Life sciences Medtech Organization Pre-sales Presentation SaaS Sales Salesforce Team Collaboration Time Management Training Training Solutions Written communication
Experience2 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9