Vice President, Renewals

Title: Vice President, Renewals

Location: US - Remote

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent.  

At Salesloft, the Vice President, Renewals is pivotal to our company’s success.  Reporting to the CRO, you will be a key member of our revenue leadership team leading the renewals organization. We believe that the most successful leaders are passionate about developing the team and the customers they serve.

In addition to working with amazing colleagues, you will be responsible for developing the vision, strategy, and execution methodology of the renewals organization. And play a critical role in driving Salesloft’s growth. 

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented, motivated, and strategic executive skilled in implementing renewal and retention programs that maximize customer value. 

On a day-to-day basis, you will be responsibilities include:

• Managing the renewal leaders and their teams
• Forecasting renewals, including risks and mitigation strategies 
• Leveraging data to recognize patterns and spot opportunities to improve customer value and renewal rates 
• Create effective processes to improve renewal results and consistency
• Be a thought leader and subject matter expert on SaaS renewals, customer retention and creating durable customer relationships

If you’re passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming the Vice President, Renewals is the career path for you!

THE TEAM:

Salesloft’s Sales Leadership team is tight-knit, collaborative, and works closely together to achieve success. Overall, our team is comprised of experienced Salespeople who are passionate about the teams we lead, our product and, above all, our customers. We are committed to and excited about the ability to bring our software to sales teams and organizations across the globe. We support our teams, and are consistently in the weeds with them, ensuring each member gets the training, coaching, tools, and mentorship they need to grow and be successful. 

Our Sales Leadership team is also the epitome of our core values - Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible, and Deliver big results.

THE SKILL SET:

• 10+ years of renewals/account management/sales experience
• 7+ years of management experience with experience achieving revenue goals focused on the renewals team and leaders.
• Demonstrated success in exceeding revenue targets
• Ability to engage and present to senior leadership
• Experience coaching and developing teams
• Expertise in negotiating a wide range of complex contracts and legal discussions with a focus on creating win/win options for customers.
• Strong relationship-building skills with demonstrated ability to build internal partnerships and gain buy-in. Building synergy between renewals & sales.
• Experience with Salesforce is a huge plus, Salesloft is a big bonus.

WITHIN THREE MONTHS, YOU’LL:

• Attend Salesloft’s New Hire Orientation, where you will learn our Salesloft story and understand what makes our “lofters” unique
• Complete all required training by the due dates specified
• Understand the skills and responsibilities of your immediate team members
• Meet with your entire team and listen to what is working and not working in the organization
• Meet with your counterparts and Business stakeholders to gain insights and expectations on the role
• Know the product, value prop for our customers, buyer personas, and competitive differentiators
• Create a 90-day plan

WITHIN SIX MONTHS, YOU’LL:

• Be familiar with how we measure success
• Determine the priorities for your organization and develop a roadmap for the next 12 months
• Implement changes in the organization that is necessary to get to the next level of the business
• Drive the team to execute against plan
• Drive a results-driven culture and ensure that teams are held accountable
• Consistently meet or exceed your targets

WITHIN TWELVE MONTHS, YOU’LL:

• Continue to drive the team to execute against plan
• Continue to identify improvement opportunities
• Seen as a critical Senior leader in the Revenue Organization
• Build a roadmap for the following year

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, we're not just a company, we're a community built on shared values. 

• Lead With Humility and Respect
• Earn Customer Trust
• Put Team Over Self 
• Redefine What’s Possible
• Deliver Big Results

Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine. 

In addition to our stand-out organizational health:

• 2024 Best Places to Work Certified for a fourth consecutive year
• Leader in The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2024
• G2 Enterprise Sales Engagement Leader 15 consecutive quarters
• Recognized by Gartner Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
• G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement.  We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category. 

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• We firmly believe you will have the opportunity to  grow more here than you would anywhere else

Salesloft is committed to creating a sense of belonging for all Lofters. We integrate representation and inclusion into Salesloft’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance. 

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Salesloft we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Keep an eye on our Careers Page for other positions!

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable.  The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.  

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans. 

Salesloft embraces diversity and invites applications from people of all walks of life.  We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.