Unlicensed Medicare Benefit Advisor- Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Unlicensed Medicare Benefit Advisor position is only currently available for Statewide Residents in AZ, ID, KY, MD, MO, NC, NV, OR, PA, TN, TX, UT

The AHB Benefit Advisor in Training IH is responsible for driving Medicare Sales through professional and consultative selling on plan options in prospect areas while in an inside sales environment. Additionally, Benefit Advisors may have some opportunity with some IFP (Individual & Family plans) and Ancillary Product Sales through consultative selling on plan options.

Make a Difference!
Not licensed? No worries. When you join, we'll help you obtain your General Lines L&H License within 60 days. You'll then have this license as you move forward in your career. As a Medicare Benefit Advisor, you’ll utilize your in-depth Medicare knowledge and sales skills to consult retired seniors on the most beneficial Medicare Life and Health Plans that best suit their specific needs. Grow your sales career through comprehensive training and on-the-job learning opportunities with a competitive salary.

Key Responsibilities

• Receives inbound calls from customers who have questions on health insurance options in 20-50 states

• Assists with escalated customer issues

• Provides a positive customer experience with excellent customer satisfaction

• Meets sales and productivity goals on a daily, weekly, monthly and annual basis

• Updates customer file in CRM with summary of interaction

• Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team

• Makes outbound sales calls on a variety of sales campaigns

• Recommends plans and enrolls prospects based on the customer's needs

• Quotes, presents, and closes sales while overcoming objections

• Follows up on “book of business” on a consistent basis by making outbound follow up calls to prospects
 

Essential Duties as a full-time Medicare Benefit Advisor:

• Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs. Consultations and enrollments are completed over the phone.  
• There’s no prospecting here! Your leads will be provided
• Answer calls from customers who have questions on health insurance options
• Make outbound sales calls on a variety of sales campaigns
• Meet sales and productivity goals on a daily, weekly, monthly, and annual basis
   

Certifications and Licensures needed:

• Ability to acquire a General Lines L&H License within 60 days of your start date, paid for by Allstate.

Job Requirements

• At least 1 year of sales, customer service, or related experience preferred 
• Excellent work ethic and adherence to work schedule
• Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule
• Able to navigate multiple computer programs at one time
• Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment 
• HS Diploma or GED is required

How we position you for success

We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. 

• No Prospecting - As a part of the inside sales team, leads are delivered directly to you 
• Professional Development - Learn and advance within a Fortune 100 company
• Best-In-Class Leaders and Teams - Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down 
• Stable Recognizable Brand – Backing of a longstanding brand with over 90 years of experience set out to transform the insurance industry 
• Reputable Product Suite - Allstate offers a wide set of highly reputable products that everyone needs 
• Respect & Appreciation - Join a team where diverse perspectives are respected and always welcome 

You’d be a great fit if you are

• Highly motivated and enjoy being rewarded and recognized for your efforts 
• Energized by a challenge while also being able to make an impact
• Committed to doing what it takes to be successful in sales 
• A strong communicator who is passionate about helping others 
• Comfortable with navigating multiple computer programs in a virtual work-from-home setting

Unique role benefits:

• The total compensation range for this position is $39,000 - $58,000 per year (Salary + Uncapped Monthly Medicare Discretionary Incentive Plan)
• We will pay for the cost of the exam and study materials to help you study for and earn a General Lines Life and Health License
• Eligible for Allstate’s full employee benefits from day one, including health insurance, pension, 401(k), tuition reimbursement, well-being programs and so much more
• We prioritize creating a culture that values your work/life balance. Enjoy a predictable work schedule that meets your and company's needs while working from the comfort of your home
• Generous PTO policy
• Invest in your future through our comprehensive training offerings, up to 9 weeks of paid training  
• Internet reimbursement

*Total compensation is based on a mix of base salary and uncapped monthly discretionary incentives. Monthly discretionary incentives will be based on your performance against agreed-upon objectives and company results.  Discretionary Incentive payments are not guaranteed and are governed by the terms of the applicable commission plan which is subject to change at Allstate’s discretion.

Education

• High School Diploma or GED (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills

Customer Experience (CX), Inside Sales, Results Orientation, Sales

Compensation

Compensation offered for this role is $18.00 - 18.00 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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