Territory Services Manager - Southern California

About The Job

The Red Hat Consulting Services team is adding a Services Manager in the Western United States. In this role, you will develop, cultivate, and manage relationships within key industry customer accounts. You will oversee the successful sales of critical consulting services projects, learning and technical account management services portfolio and collaborate with the delivery organization to ensure successful delivery of projects under your management from kickoff to closeout in support of future sales. The selling process includes but is not limited to pipeline generation through customer and account team engagement along with determining scope details and pricing alongside account team, services pre-sales, and architect teams. The ongoing sales process also requires leadership and partnership with delivery to monitor project progress and ensure that it conforms to customer expectations and contractual agreements for extensions, x-sell, and upsell. You’ll also help identify and qualify new services business opportunities and work with Red Hat’s sales organization to formulate account strategies that promote revenue growth. As a Territory Services Manager, you will partner with Red Hat’s account sales representatives to guide consulting sales opportunities from qualification to closing while managing all assigned projects and resources while meeting revenue, margin, and booking goals. You’ll need to have a good foundation of technical knowledge as well as sales skills and sales process experience to team with the account account executive and, as well as project and scope management expertise to assure delivery team collaboration and to establish the technical and non-technical enablement services needs for the Consulting team in support of ongoing sales.

What You Will Do

• Cover a territory consisting of primarily Southern California industry accounts
• Sell Red Hat's services and solutions using the business requirements of your customers to create unique technical offerings
• Grow your territory and pipeline through the development of internal business partnerships with the field sales team and alliance and partner programs
• Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on core Red Hat technologies including OpenShift, Ansible AAP, OpenShift AI, RHEL, and others
• Accurately and consistently provide revenue and booking forecasts for your territory; know your book of business day to day and be able to communicate that book of business both with account sales teams and services teams
• Manage booking goals across all practices; meet revenue and margin use targets
• Ensure …