Tech Alliance Partner Operations Manager

Cribl does differently. 

What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. 

As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.

Cribl is currently seeking a Manager of Tech Alliance Partner Operations to join our Revenue Operations team

Why you’ll love this role:

The Cribl Manager of Partner Operations will be responsible for aligning and executing the partner strategy by building and delivering analytics, reporting, processes creation and definition as well ownership of the Partner Relationship Management platform and portal.

The candidate will help operate Cribl Partner Portal and Tech alliances workflows. You will have prior experience with PRM tools on both the vendor and partner side. The individual must have an intimate knowledge of this technology to guide us through business processes and integrations that need to be created.

Will work closely with the rest of the Global BD, Global Field Sales and Product Management on our Partner Ecosystem Strategy execution. 

The incumbent will also help drive program functions for GTM Partners across the entire lifecycle of a partner. Must be resourceful and unafraid to work through ambiguity. Be able to incorporate a passion for relationships and people to bring new approaches to Cribl.

The role will report to the Director of Partner Operations:

As an active member of our team, you will:

• Oversee the day-to-day partner operations and partner performance metrics for Technology Alliances function
• Own the Partner Relationship Management (PRM) toolset and partner portal working with vendors and key internal stakeholders. Help design and continuously improve partner portal in order to drive value for users, partners and community
• Maintain and update SFDC in order to properly support and report on the TAP business
• Co-develop Cribl Technical Alliances Program including business processes, integrations and tooling to support operationalizing the benefits, requirements, marketing, enablement and sales functions
• Accountable for working with cross functional teams from Product Management, Engineering, Marketing, Sales, Legal and Enablement to assist alliances 
• Collaborate with Cloud Alliances team on cloud marketplaces including deal forecasting and deal registration with AWS, Azure and GCP Marketplaces
• Optimize deal registration processes with the various cloud and integration partners
• Monitor, analyze, and report out performance and use insights to form decisions. Track and measure success of programs through goals around partner adoption, engagement, marketing activities, external industry awareness, and input from internal stakeholders
• Drive operational efficiency by continually refining Partner Operations processes
• This position may require stand-by, on-call, or off-hours duties.

If you’ve got it - we want it:

• B.Sc. or equivalent educational background is preferred
• 4+ years of experience in channel and alliance partner sales operations
• A minimum of 4 years’ experience with strategy development, partnership management or business development in the technology industry
• 4+ years’ working with Salesforce.com Creating reports, dashboards, and ensuring data integrity
• 2+ years’ experience working with public cloud provider marketplaces managing transactions and deal flow: sales quotes, deal forecasting, deal interactions with public cloud providers, etc. 
• Plus if experience includes Tackle, AWS, GCP, and Azure portals
• 3 years’ experience with PRM tools (such as: Allbound, Crossbeam, etc.)  
• In-depth experience with SFDC and knowledge of best practices, along with proficiency in reporting and dashboards including custom report types, filters, formula fields, dynamic dashboards and dashboard filters
• Experience with other GTM operations areas like marketing and customer success.
• Experience with Software-as-a-Service (SaaS) delivery models
• Strong strategic, analytical, project management and communication (oral and written) skills.
• Pro-active, independent thinker with high energy and positive attitude
• Have a flexible and pragmatic mindset and the ability to think quickly on your feet with little supervision at times and adaptability to a fast-paced changing environment
• Genuine desire to have fun, to learn and to make a difference

Salary Range ($124,500 - $175,000). The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.

Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.