Supervisor, Account Management

Serves and leads others who serve as the primary point of contact and liaison between assigned clients and Assurant support teams. Organizes and coordinates activities – aligned to an annual plan - that support maintaining and expanding existing client relationships in a manner beneficial to Assurant and its clients. 

What will be my duties and responsibilities in this job? 

• Leads others and/or directly carries out execution of key initiatives to promote revenue growth and engagement with the existing client base. 

• Develops and cultivates relationships with key clients to ensure the stability of existing business, managing all day-to-day interactions and client needs.

• Contributes to development of annual Assurant business plans; key contributor to client business reviews to ensure metrics and mutual revenue goals are being met. 

• Guides execution of contracts for mid-level clients that are new, extensions, or renewal according to what is best for the company. 

• Service utilization at the client level.

• May lead the prioritization and implementation of client projects in collaboration with appropriate internal cross-functional teams, including new client installs, new product installs, or new service installs.

• Supports resolution of client issues in collaboration with cross-functional area leaders.

• Mentor Account Executives at all levels.

 
What are the requirements needed for this position? 

• BS/BA Degree 

• 3 or more years of interacting with mid-sized clients and developing strategic relationships

• A minimum of 1 year experience directly or indirectly leading the work of others 

• Direct or indirect people leadership / supervision

• Ability to drive execution of initiatives and tasks

• Business / financial literacy

• Strong written and verbal communication skills (effective pitching to mid-level leaders)

• Developing industry knowledge

• Effectively cultivate relationships

• Strong Organizational skills

What other skills/experience would be helpful to have? 

• Business/Financial acumen

• Business software acumen (i.e., Word, Excel, PowerPoint, MS Project, etc.)

• Industry-specific knowledge

What are the working conditions and physical requirements of this job?  

General office demands  
 

How much should I expect to travel? 

Up to 25% travel    

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.