Strategic Advisor

About the team

The Enhanced Market Strategic Advisor team partners with top real estate professionals to deliver exceptional experiences for homeowners who start their selling journey on Zillow. Our team embodies ZG’s Core Values and demonstrates them through our work. We challenge assumptions and bring ideas to the table that will push our focus forward. We are a diverse and collaborative team and looking to add another outstanding partner. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About the role

Zillow Group is gearing up for the next phase of growth by passionately focusing on improving the home shopping experience. A large part of our strategy centers on partnering with top performing real estate agents, known as Zillow Premier Agents (ZPA). Our desired outcome is more real estate transactions for ZPAs and drive the integrated transaction experience. To do this we will build a partnership-based organization that recruits, retains and grows real estate professionals into extraordinary ZPAs. The role of Strategic Advisor (SA) is to work with our top Zillow Premier Agent partners with a focus on the selling journey with the end goal of bringing the integrated transaction to life. Strategic partners are defined as highly collaborative top tier real estate teams. SAs support partners to refine business processes to consistently deliver exceptional and scalable results. SAs will also be responsible for evaluating partners and recommending how they should grow in their current markets. This role requires the collection, storage, and use of your voiceprints (records of speech). This role reports to the Manager and the roles and responsibilities include but are not limited to:

• Align and represent the Zillow Group Mission & Core Values

• Travel in-market and conduct video consultations with partners and their teams to ensure they maintain high conversion and positive customer experiences aligned to program performance expectations

• Regularly conduct financial analysis of partners to understand their business operations and offer feedback so that partners can continue to grow

• Mentor, coach, and hold our partners accountable to the standard methodologies for outstanding performance

• Onboard new partners into your book, integrate them into the partner community through partner masterminds, and effectively set them up for success

• Facilitate strategic decision making through positive relationships with internal business partners. Continuously identify and recommend areas to improve efficiency to leadership and peers on conversion and ancillary services adoption.

• Develop a strong partnership with Manager and review the performance of your marketplace and your partners regularly

• Exhibit domain expertise in local real estate trends, compliance, activity, and overall landscape of your assigned territory

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $117,400.00 - $187,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years of sales, account management, customer success or relationship/partner management experience

• Strong desire to achieve top results with a personable and success-seeking demeanor

• Experience coaching, motivating, and educating business owners

• Solid eye for business and experienced in financial analysis; uses analytical insights to drive conversations and decisions (P&L experience is a plus)

• Excellent written/verbal communication skills

• Focused, reliable self-starter with ability to prioritize effectively

• Demonstrated critical thinking and creative problem-solving

• Proficiency in Tableau, Microsoft Office Suite and Salesforce preferred 

• Real estate industry experience required

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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