Strategic Account Manager

Description -

As a Strategic Accounts Manager for HP Industrial Print, you will be responsible for managing top-tier accounts across North America. In this role, you will collaborate with C-level executives at leading printing and packaging companies to develop long-term, strategic business partnerships. You will navigate complex sales cycles, close multi-million-dollar deals, and work cross-functionally to deliver customized solutions that meet the evolving needs of your clients.

Location

Remote (with proximity to a major airport required)

Key Responsibilities

• Client Engagement: Establish and maintain strong, long-term relationships with C-level executives and key decision-makers across assigned accounts. Understand their business needs and align HP Industrial Print’s solutions with their objectives, ensuring mutual success.
• Account Management: Oversee and manage a portfolio of key accounts, ensuring high levels of client satisfaction, loyalty, and retention. Build and strengthen relationships with stakeholders at all levels, from operational to executive, fostering long-term partnerships. Regularly update clients on HP’s latest products and solutions to maintain a competitive edge and meet their evolving needs.
• Sales Leadership: Lead the sales cycle from identifying opportunities to closing multi-million-dollar deals, ensuring timely execution and successful outcomes.
• Strategic Planning: Develop and execute long-term business strategies that align with both HP’s goals and the client’s objectives, ensuring continuous growth and partnership success.
• Cross-Functional Collaboration: Work closely with internal teams such as services, supplies, customer success, and marketing to deliver tailored solutions and enhance the overall customer experience.
• Account Expansion: Identify opportunities to introduce new applications or products, expanding the client's product portfolio and driving incremental revenue through long-term partnerships.
• Performance Tracking: Monitor and analyze account performance and client satisfaction, adjusting strategies and actions to exceed quarterly and annual sales targets.
• Market Expertise: Stay informed on industry trends, emerging technologies, and competitive landscapes to provide valuable insights and drive strategic decision-making for clients.
• Presentation Skills: Deliver impactful presentations to senior leadership both internally and externally, ensuring alignment of strategies with business goals and fostering strong relationships with decision-makers.

Qualifications

• Experience: 7+ years of experience managing complex sales and account management, ideally in capital equipment. Proven track record of managing large accounts and closing multi-million-dollar deals in a B2B environment. Experience in the commercial print, packaging, labels, or related industries is preferred.
• Education: Bachelor’s degree in Business, Marketing, Industrial Engineering, or a related field.

Skills

• Relationship Building: Exceptional ability to build and nurture relationships with C-level executives and key decision-makers.
• Communication: Strong verbal and written communication skills, with the ability to present complex ideas clearly and persuasively to both customers and internal teams.
• Strategic Thinking: Ability to develop and implement long-term business strategies that align with client needs and drive sustainable growth.
• Sales Cycle Management: Expertise in managing long and complex sales cycles, from opportunity identification to the successful closing of multi-million-dollar deals.
• Market Knowledge: In-depth understanding of the commercial print, packaging, and related industries, with a keen focus on emerging technologies and market trends.
• Problem Solving: Strong analytical and problem-solving abilities, with the capacity to overcome customer objections and resistance effectively.
• Collaboration: Proven ability to work cross-functionally with internal teams, including service, marketing, customer success, and product development, to drive results.
• CRM and Business Tools Proficiency: Proficient in Microsoft Dynamics, Power BI, and other business tools to track sales, analyze data, and improve decision-making.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines efficiently.
• Presentation Skills: Skilled in delivering clear and impactful presentations to senior leadership, both internally and externally, ensuring alignment with business goals and driving strategic initiatives.

The on-target earnings (OTE) range for this role is $177,100 to $272,750 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement