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Strategic Account Manager

TW2FL - Teleworker/Offsite-USA-FL, United States

Strategic Account Manager

Description -

As a Strategic Accounts Manager for HP Industrial Print, you will be responsible for managing top-tier accounts across North America. In this role, you will collaborate with C-level executives at leading printing and packaging companies to develop long-term, strategic business partnerships. You will navigate complex sales cycles, close multi-million-dollar deals, and work cross-functionally to deliver customized solutions that meet the evolving needs of your clients.

Location

Remote (with proximity to a major airport required)

Key Responsibilities

  • Client Engagement: Establish and maintain strong, long-term relationships with C-level executives and key decision-makers across assigned accounts. Understand their business needs and align HP Industrial Print’s solutions with their objectives, ensuring mutual success.
  • Account Management: Oversee and manage a portfolio of key accounts, ensuring high levels of client satisfaction, loyalty, and retention. Build and strengthen relationships with stakeholders at all levels, from operational to executive, fostering long-term partnerships. Regularly update clients on HP’s latest products and solutions to maintain a competitive edge and meet their evolving needs.
  • Sales Leadership: Lead the sales cycle from identifying opportunities to closing multi-million-dollar deals, ensuring timely execution and successful outcomes.
  • Strategic Planning: Develop and execute long-term business strategies that align with both HP’s goals and the client’s objectives, ensuring continuous growth and partnership success.
  • Cross-Functional Collaboration: Work closely with internal teams such as services, supplies, customer success, and marketing to deliver tailored solutions and enhance the overall customer experience.
  • Account Expansion: Identify opportunities to introduce new applications or products, expanding the client's product portfolio and driving incremental revenue through long-term partnerships.
  • Performance Tracking: Monitor and analyze account performance and client satisfaction, adjusting strategies and actions to exceed quarterly and annual sales targets.
  • Market Expertise: Stay informed on industry trends, emerging technologies, and competitive landscapes to provide valuable insights and drive strategic decision-making for clients.
  • Presentation Skills: Deliver impactful presentations to senior leadership both internally and externally, ensuring alignment of strategies with business goals and fostering strong relationships with decision-makers.

Qualifications

  • Experience: 7+ years of experience managing complex sales and account management, ideally in capital equipment. Proven track record of managing large accounts and closing multi-million-dollar deals in a B2B environment. Experience in the commercial print, packaging, labels, or related industries is preferred.
  • Education: Bachelor’s degree in Business, Marketing, Industrial Engineering, or a related field.

Skills

  • Relationship Building: Exceptional ability to build and nurture relationships with C-level executives and key decision-makers.
  • Communication: Strong verbal …
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