Strategic Account Manager - Remote

About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.
About the RoleWe are looking for an experienced Strategic Account Manager to join our Post-Sales team supporting our largest Enterprise and Strategic accounts. The Strategic Account Manager will cultivate and manage customer relationships, focusing on expansion and retention. The Strategic Account Manager will be responsible for driving cross-sells, up-sells, and renewals within their book of business. The Strategic Account Manager will have the opportunity to overachieve and earn uncapped commissions with accelerators based on performance. The Strategic Account Manager must consistently and predictably meet or exceed sales targets (both renewal and expansion), manage deals and relationships, develop new opportunities within their assigned accounts, forecast accurately, and partner heavily with numerous other internal Highspot executives and stakeholders to deliver an outstanding Highspot experience anchored in business value. The Strategic Account Manager has experience selling to Sales, Sales/Revenue Operations, Marketing, and Enablement professionals at the executive level, possesses a high degree of business acumen, and can identify and translate delivered business value back to the customer in a clear and concise manner. As a key member of our sales team, the Strategic Account Manager must thrive in an environment that is highly collaborative and performance-driven.

What You'll Do

• Lead relationship and revenue expansion for our largest Strategic and Enterprise customer accounts.
• Own the development of customer-level strategies designed to consistently reinforce Highspot value to economic buyers and influencers to retain and grow your assigned book of business. 
• These account planning activities include cross-functional collaboration and partnership with other key customer-facing functions like Solution Consulting, Customer Success Management, and Professional Services, as well as senior Highspot executives.
• Actively participate in creating and delivering highly impactful …