Sr. Revenue/Sales Operations Analyst (SaaS, EdTech)

Interplay Learning sits at the intersection of EdTech, Virtual Reality, and Enterprise Software as it modernizes Learning Management & Content Systems throughout the skilled trade industries.

Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees.

Our award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet, or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years. 

Our digital experiential learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, community, and connectivity. 

Awards & Recognition: 

• September 2024, Interplay Learning Closes Growth Investment from Goldman Sachs Alternatives and Acquires Industrial Training International
• Built-In, Best Midsize Places to Work In Austin 2023 & 2024
• Forbes 2024, America's Best Startup Employers
• Fast Company’s World Changing Ideas Awards in the Education, General Excellence, and On the Rise categories

Position: Sr. Revenue Operations Analyst (mainly focused on Sales Ops, data focus)

We are seeking a highly analytical and detail-oriented Senior Revenue Operations Analyst to support our sales team and leadership. Reports to the CRO.

In this role, you will focus on optimizing sales processes, providing key insights through data analysis, and ensuring the team has the tools, metrics, and support to drive revenue growth. You will collaborate with various departments, including sales, marketing, finance, and customer success, to ensure data accuracy and operational efficiency.

Why this position:

• Meaningful, impactful work
• Mission-driven company
• Career development in a dynamic, high growth environment
• Passionate, collaborative team 
• Innovative product - EdTech, VR, AI

What you’ll do:

• Analyze sales data to generate actionable insights and reports for leadership to drive strategic decision-making.
• Own sales forecasting, pipeline management, and performance reporting to ensure accurate tracking of sales goals.
• Partner with sales and marketing teams to improve lead generation, conversion rates, and overall customer acquisition strategies.
• Collaborate with Finance to ensure accurate revenue recognition, compensation plans, and quota attainment tracking.
• Develop and maintain dashboards and performance metrics to monitor the health of the sales organization.
• Streamline and optimize the sales processes, including CRM management, sales cycle efficiency, and sales team performance.
• Conduct market research and competitor analysis to identify trends and opportunities for growth.
• Assist in the development and implementation of sales training programs to improve team performance and effectiveness.
• Identify and resolve bottlenecks or inefficiencies in the sales funnel.
• Support the leadership team in setting sales targets and aligning operational goals with the company’s broader business objectives.

Who you are:

• Proactive advisor who can anticipate stakeholder needs.
• Excellent problem-solving skills and the ability to communicate complex data insights to non-technical stakeholders.
• Strong project management & communication skills with the ability to work cross-functionally and manage multiple priorities.
• Demonstrated ability to influence without authority and collaborate across teams.
• High attention to detail with a passion for optimizing processes and delivering measurable outcomes.

Requirements: 

• 5+ years of experience in sales operations, business analytics, or a similar role.
• Experience must be in a SaaS or software sales environment.
• Advanced proficiency in CRM tools (e.g., Salesforce), analytics platforms, and Excel.
• Familiarity with our tech stack - Salesforce, Salesloft, Clari and Highspot.
• Proven experience in sales forecasting, pipeline management, and revenue analysis.
• Strong understanding of sales cycles and revenue recognition principles.
• Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.

Pay:  $85k-$100k 

Interplay Learning Ethos:

At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team.

Company Benefits:

• Remote-first culture and flexible hours
• Learning resources and annual learning reimbursement
• Family-friendly policies 
• Generous vacation policy includes 3 weeks of PTO, 1 week Winter Break, holidays and sick days 
• Medical, vision and dental insurance coverage
• 401k
• Private company stock options
• Mental health and wellness resources
• Virtual/in person social events

Diversity Statement

At Interplay Learning, diversity and inclusion are fundamental to who we are and how we operate our business. We’re building a diverse workforce that cultivates and supports all individuals for the betterment of each other, our company, and our customers. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Interplay Learning commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Interplay Learning is an equal opportunity employer and welcomes everyone to our team. If you need any reasonable accommodation at any point in the application or interview process, please let us know.

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.