Solutions Architect - Microsoft Endpoint

Job Summary

The Solutions Architect – M365 will analyze, design, and implement Microsoft Endpoint management services and related solutions for our company’s end customers and partners. They will also serve as the technical lead in installing, configuring, and upgrading services within our customers and partners' environments.

This position is a remote position with Home Office setup as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include but not limited to:

• Responsible for the design and implementation of Microsoft messaging solutions and related technologies based on customer requirements including:
  • Enterprise Mobility + Security
  • System Center Config Manager/ Microsoft Messaging Configuration Manager
  • Intune
  • Office 365
  • Azure AD
  • Conditional Access
  • Self Service Password Reset
  • Conditional Access
  • Multi Factor Authentication
  • SaaS Integration
  • Self-Service Password Reset
  • Cloud App Discovery
  • Azure Information Protection
• Responsible for the migration of:
  • Latest legacy SCCM infrastructure to 3rd party configuration management solutions
• Plan, manage and troubleshoot Office 365 ProPlus deployments
• Assess and upgrade legacy SCCM infrastructure to the latest build
• Develops technical roadmaps for future Microsoft 365 implementations
• Develops business case analysis on potential projects
• Serve as the technical lead and subject matter expert on projects and workshops, overseeing the work of other project team members and being accountable for the outcome of the project
• Document best practices and delivery guidance to delivery team
• Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations
• Plan, manage, and troubleshoot complex customer environments, deployments, and migrations
• Collect, produce and update deployment and design documentation for customer and partner engagements

Qualifications

• Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
• Minimum 5 years of technical experience with increasing responsibility
• Minimum 3 years’ experience designing implementing and integrating Microsoft Messaging technology
• Minimum 3 years’ experience working with and migrating Microsoft Messaging technology
• Minimum 3 years of experience developing and executing scripts for automation and deployment

Required Skills

• Proficiency with the design, implementation and support of Microsoft Messaging solutions
• Strong project time management and communication skills
• Consultative approach to deploying enterprise architecture
• Passion for technology
• Expert and timely decision-making skills
• Strong written, presentation and verbal communication skills
• Excellent organizational and time management skills
• Strong troubleshooting skills
• Drive to learn and deploy new technology
• Receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to travel to client sites upon reasonable request

Preferred Qualifications

• Minimum 2+ years’ experience of Architect services

Certifications Required

• Microsoft Associate Certification, must be obtained within 6 months of employment

Unique Requirements

• Travel to customer sites, up to 10% annually

Additional Information

• The estimated annual pay range for this position is $110,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status