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Solution Engineer (Remote, Nebraska

Omaha, Nebraska, United States

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

  • An excellent team player, with the ability to work across all disciplines.
  • Excellent communication and presentation skills, with the ability to communicate technical value into business value.
  • Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
  • Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
  • Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
  • Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
  • Must be able to travel up to 30% of the time

Responsibilities:

  • Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
  • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
  • As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
  • Present …
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Job Profile

Regions

North America

Countries

United States

Restrictions

Must be able to travel up to 30% of the time Must travel up to 30% of the time Travel up to 30% of the time

Benefits/Perks

Company matching 401k Company matching 401k plan Company-sponsored premium benefits Competitive compensation Competitive compensation packages Culture of excellence Dental Dental benefits Employee stock purchase plan Medical Medical/dental benefits Reward system Unlimited personal time off Vacation/holidays

Tasks
  • Build customer relationships
  • Execute demos
  • Identify new sales opportunities
  • Leadership
  • Manage POCs
  • Participate in sales opportunities
  • Provide technical guidance
  • Provide technical support
Skills

AI AIOps Ansible Application Performance Management Application Security Automation AWS Azure Business C Candidate Experience CI/CD Cloud Cloud Architecture Cloud operations Cloud platforms Communication CSS Customer Relationship Management DevOps Google Cloud HTML Java Javascript JS Kubernetes Linux Marketing Node.js Observability OpenShift PHP Presentation Presentations Product Management Project Management Puppet R Sales Sales Engineering Security Technical Guidance Technical sales Technical Support Technology Terraform Troubleshooting Web Technologies Windows

Experience

3 - 5 years

Education

Computer Science Education Equivalent Education Marketing

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9