Services Sales Manager

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. 

About the Opportunity

About the job

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

As a Services Sales Manager, you will play a critical role in driving the growth of Salsify’s Professional Services business. You will use your sales acumen and experience in professional services to build relationships with prospects and customers, identify opportunities, and manage the end-to-end sales process of services engagements. You will work collaboratively with cross-functional teams, including Sales, Customer Success, and Solutions Architecture, to align service offerings with customer needs, negotiate contracts, and close deals.

This is a highly visible role that will allow you to influence and shape the direction of services sales at Salsify, while ensuring the success of our customers throughout the sales cycle and beyond.

Key Responsibilities  

• Develop and Execute Sales Strategy: Manage a pipeline of services opportunities by engaging consultatively with prospects, customers, partners, and account executives.  
• Drive Services Revenue Growth: Meet or exceed team services bookings targets by closing services sales opportunities across new and existing customers within your targeted segment.  
• Collaborate with Sales and Customer Success: Work closely with software sales teams to define services strategy for new opportunities, positioning Salsify’s professional services to maximize customer value.  
• Present and Propose Services Solutions: Lead presentations and discussions with senior decision-makers, articulating the value of Salsify’s professional services to address customer business needs and strategic objectives.  
• Scope and Estimate Projects: Collaborate with Solution Architects and the Delivery Teams to scope and estimate the requirements, timelines, and costs of services engagements.   
• Forecast and Track Opportunities: Accurately forecast services revenue in Salesforce and manage the sales pipeline, providing timely updates to senior leadership.  
• Drive Process Improvement: Leverage your past experiences to help identify and drive internal process improvements, enhancing the efficiency and execution of the services sales processes.
• Seamless Handover to Delivery: Ensure smooth transition of signed services projects to the post-sales delivery teams, setting clear expectations and fostering collaboration between pre-sales and post-sales stakeholders.  
• Cross-Functional Collaboration: Build and maintain strong relationships with adjacent teams such as Sales, Customer Success, Finance, and Operations to drive alignment and ensure the success of services engagements.  

You’ll Excel in This Role if You Have  

• Professional Services Experience: At least 1-3 years of experience selling or implementing professional services in a SaaS or technology-driven environment, with experience in scoping, positioning, and/or delivery services projects (a plus if you have eCommerce industry experience).  
• Consultative Selling Approach: Strong ability to engage with business and IT decision-makers, providing tailored solutions to address business challenges and drive customer success.  
• Cross-Functional Collaboration: Demonstrated experience working effectively with sales, customer success, finance, and delivery teams to execute and deliver services strategies and approaches successfully.  
• Strong Communication Skills: Exceptional verbal and written communication skills with the ability to present complex concepts to diverse audiences, including customer’s key technical and business stakeholders.  
• Excellent Time Management Skills: Ability to prioritize, organize, and manage multiple accounts at once, ensuring deadlines are met and targets are achieved. Ability to balance competing internal and customer-facing priorities effectively without sacrificing quality or customer experience.  
• Customer-Centric Mindset: Passion for understanding and solving customer needs, with a focus on ensuring the long-term success and adoption of our customers.  

Adaptability and Initiative: Able to thrive in a fast-paced, evolving environment and proactively drive initiatives to improve services sales and internal processes.

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.National Pay Range€30.600—€36.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

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