Senior Scrum Master

Become a part of our caring community and help us put health first
 The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence.

The Senior Scrum Master will guide the Scrum Team in agile methodologies to deliver high-quality products and services. They drive the implementation of agile framework to focus on high quality, iterative development. The Senior Scrum Master should be independent, detail oriented, collaborative, and able to adapt to changing use case needs.

Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Key Responsibilities

• Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration. 

• Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, Sprint Demos and Sprint Retrospective

• Facilitate PI Planning

• Support iteration execution

• Facilitate team productivity and flow

• Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity 

• Support ART performance

• Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the team

Use your skills to make an impact
 

Required Qualifications

• Typically 5+ years of related experience, including 3+ years as a Scrum Master

• 2+ years of experience working with agile methodologies on large scale, technically complex projects

• Thorough understanding of agile methodologies, values, practices and patterns

• Proven ability to facilitate the removal of impediments

• Advanced facilitation, presentation, influencing, and relationship management skills

• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)

• Scaled Agile (SAFe) certification(s): Scrum Master or Advanced Scrum Master 

• Experience with Agile Tracking tools such as ADO, Jira Align, and/or Kanban

Preferred Qualifications

• Bachelor's degree in Business, Information Technology or a related field

• 5+ years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe)

• Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity

• Certified Scrum Master (CSM)

• Experience with Lean and implementing a process improvement mindset

• Experience with Portfolio tools such as Service Now, Jira Align

• Agile coaching experience with Agile methodologies such as Scrum or Kanban

• Experience with testing practices (Gherkin) and DevOps

• Experience with Azure Dev Ops as a product backlog tool

Additional Information

Location/Work Style: Remote US

Why Humana?

At Humana, we know your well-being is important to you, and it’s important to us too.  That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

• Work-Life Balance

• Generous PTO package

• Health benefits effective day 1

• Annual Incentive Plan

• 401K - Excellent company match

• Well-being program 

• Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$97,900 - $133,500 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-17-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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