Senior Product Manager, Sales Tools & Insights

About the team

Zillow Rentals is building a best-in-class vertically integrated marketplace that connects renters with property owners and managers to make it easier than ever to move from one home to the next, from large-scale multifamily communities to single family homes. We provide best-in-class advertising solutions for our valued partners with a complete set of digital tools to help them market their properties, identify prospective tenants, sign a lease and collect payments -- delivering a complete end-to-end online experience. This is a high-growth, high-focus area for Zillow - and an opportunity to make an impact and deliver significant outcomes. Our team is staffed with talented applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.

About the role

This is an exciting and new opportunity within the Zillow Rentals team to play a critical role in defining and delivering solutions that empower our Sales teams to deliver exceptional experiences to our customers, driving increased engagement and revenue. This role is a highly visible and integral part of our mission, working closely with different groups to achieve our lofty ambitions.

In this role you will:

• Partner with data and engineering teams to design, build and launch new data tools that inform market trends, prospecting, segmentation, ROI/performance and product recommendations.

• Develop a vision and roadmap for toolkits that apply proprietary Zillow data to drive measurable impacts across all phases of the sales and partner success lifecycle.

• Apply a data-driven and user-centric approach to evaluate product success, test new hypotheses, and scale initiatives to achieve success for Sales and partners.

• Dive deep into our current processes to identify opportunities for improvement and/or efficiencies and collaborate with across teams (including Sales, Training, Marketing, Engineering, and Data Science) to bring those to life.

• Stay up-to-date with rentals industry trends and market dynamics, and use this knowledge for innovation and differentiation.

• Exhibit outstanding time management and interpersonal skills to ensure project alignment across diverse business partners working 100% remotely.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Skilled learner and experienced in understanding customer needs and crafting easy-to-understand product requirements.

• Sharp analytical approach with modeling skills that enable you to make timely, data-based recommendations that provide clarity to team members and empower them to achieve business goals.

• Outstanding collaborator who can demonstrate operational excellence in a fast-paced environment. Demonstrated ability to lead product development across cross-functional teams in an agile setting.

• Comfortable working with ambiguity and diverse perspectives to draw insightful conclusions and recommendations that drive impact for partners.

• Passionate about storytelling with data and empowering team members to better serve our partners with data-supported recommendations during the selling process to achieve successful outcomes.

• Demonstrated proficiency in organization and time management skills with the ability to prioritize multiple projects to achieve success.

• Experienced working in B2B enterprise or B2C space to enable business growth and empower customers

Qualifications

• 5+ years experience guiding and motivating cross-functional teams to achieve significant business outcomes for your organization with measurable business impact.

• Excellent written communication skills. Ability to share complex messages concisely to diverse audiences in the form of written plans, product requirements, and user stories.

• Strong executive presence and verbal presentation abilities.

• Proven track record of leading without direct authority.

• Ability to manage multiple priorities and deadlines.

• Experience wireframing data visualization dashboards, or working closely with data visualization engineers to translate requirements

• Strong consultative skills ranging from in gathering competitor insights, problem solving, analytics, strategy development, influencing, facilitation, managing conflicts, and consensus building

• Experience in online marketplaces, real estate, or similar industry.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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