Senior MSP Sales Engineer

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

Commvault is currently seeking a dynamic Senior MSP Sales Engineer to bolster our North America SaaS MSP Team. As a pivotal member of our team, you'll drive the adoption and consumption of our SaaS offerings among Managed Service Providers (MSPs).

Your primary focus will be on nurturing and growing our partnerships with MSPs, assisting them in building and selling managed services centered around our SaaS solutions. This role demands a blend of technical prowess, sales savvy, and relationship-building finesse. If you're ready to dive into the fast-paced world of MSP partnerships and thrive with the challenge of scaling a rapidly growing segment, this opportunity is tailor-made for you. This position is remote-friendly with occasional travel requirements, ideally situated within the continental United States.

What you’ll do:

• Act as the go-to technical expert for Commvault Cloud within our Managed Service Provider business unit.

• Provide hands-on guidance and support during the pilot and ramp-up phases for MSPs, ensuring their short-term success and long-term growth.

• Collaborate with Product Management to capture and prioritize technical feature requests based on MSP feedback.

• Partner with MSP Account Executives to target and engage strategic clients, articulating the value proposition of Commvault Cloud and driving opportunities to closure.

• Showcase the technical value of Commvault Cloud through compelling presentations, demos, proof-of-concepts, and onboarding assistance.

• Distill complicated technical concepts into clear messages that highlight how Commvault Cloud addresses MSPs' business, operational, and financial challenges.

• Collaborate with MSPs in a consultative manner to develop market-ready Backup as a Service (BaaS) offerings on the Commvault MSP Platform.

• Engage with senior-level MSP leadership independently, understanding their key technical and business difficulties to position Commvault Cloud effectively.

• Foster enduring relationships with technical decision-makers within MSP accounts to drive ongoing happiness and adoption.

• Serve as a trusted advisor to our MSP partners, aligning Commvault's capabilities with their current and future managed services roadmap.

• Cultivate evangelists among MSPs and customers, driving continuous adoption and expansion of services.

• Provide deployment assistance and leverage standard methodologies to ensure successful onboarding and end-user engagement.

• Keep senior management and internal partners informed of key developments and challenges, facilitating alignment and informed decision-making.

• Effectively communicate MSP needs, product feedback, and process improvements to relevant internal teams.

• Stay abreast of evolving industry trends and technologies through continuous learning, training, and certifications.

Requirements:

• 5+ years of technical pre-sales experience, preferably in the SaaS or Managed Services industry, with a strong preference for 2+ years in Data Protection or Business Continuity solutions. Commvault experience a plus.

• Detailed understanding of MSP services, business models, and market dynamics.

• Intermediate knowledge of public cloud platforms, particularly AWS, Azure (preferred), and GCP.

• Comprehensive awareness of the competitive landscape, including key players like Druva, Veeam, Cohesity, Rubrik, and Datto.

• Hands-on experience in areas such as enterprise storage, virtualization (VMware/Hyper-V), cloud platforms, security architecture, and backup solutions.

• Familiarity with enterprise applications like SAP, Oracle, Exchange, and Office 365.

• Proven track record in selling and architecting SaaS data management solutions, including backup and recovery, data migration, and cloud security.

• Basic understanding of transitioning software licensing practices from perpetual to subscription and utility models.

• Ability to thrive in a rapidly evolving environment, adapting quickly to changing priorities and responsibilities.

• Strong consultative selling skills, with the ability to articulate complicated concepts in a business context.

• Excellent written and verbal communication skills, with proficiency in presentations and relationship-building.

• Experience using tools like Salesforce.com for process and information organization.

• Bachelor's or Master's degree in Computer Science, Engineering, or related field preferred, coupled with proven technical experience in the IT industry.

• Familiarity with sales methodologies such as MEDDIC, TAS, SPIN, Solution Selling, or Challenger.

• Comfortable working remotely and autonomously, with a willingness to travel approximately 20-30% depending on location

Meet the Hiring Manager: Dan Criel, Director Sales Engineering

You’ll love working here because:

• High income earning opportunities based on self performance

• Opportunity for Presidents Club

• Employee stock purchase plan (ESPP)

• Continuous professional development, product training, and career pathing

• Sales training in MEDDIC and Command of the Message

• Generous global benefits

Thank you for your interest in Commvault. Total compensation for this role is market competitive, and within the below base salary range:

We’re proud to offer competitive benefits that care for you and your family through our 401K plan, health benefits (including medical, dental, and vision available for families and domestic partners), and pet insurance for your furry family members. You can also find the details of our U.S. benefits by visiting benefits.commvault.com.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security: 

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment. 

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.