Senior Customer Marketing Manager - Strategic Advocacy
Remote - US
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations⢠Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing â and we are excited to help digitally transform their operations at scale.
Working at Samsara means youâll help define the future of physical operations and be on a team thatâs shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, youâll have the autonomy and support to make an impact as we build for the long term.
About the role:
We are seeking a proactive and impact-driven Senior Customer Marketing Manager - Strategic Advocacy to build and scale Samsaraâs customer advocacy efforts through our Strategic Partnership Program (SPP) and Speaker Program. This role is pivotal in cultivating deep relationships with our most influential customers, expanding our advocate network, and amplifying customer voices through compelling storytelling. You will be responsible for developing tailored co-marketing partnerships, recruiting and elevating high-impact speakers, and ensuring that customer advocacy fuels Samsaraâs go-to-market strategy by delivering powerful customer stories across key initiatives, campaigns, events, and high-visibility content.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impactâhelping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role wonât be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- Youâre energized by our opportunity: The vision we have to digitize large sectors of the global âŚ
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Not open to candidates in San Francisco Bay Area NYC Metro Area Remote Remote position Washington Washington D.C. Metro Area
Benefits/PerksArchitect of your own career Autonomy Autonomy and support Autonomy and support to make an impact Base salary Base salary + bonus Bonus Career development Charity fund Collaboration Competitive total compensation package Equity refresh awards Flexible working Growth mindset Health benefits High-calibre team Impact Opportunities for experimentation Opportunities to experiment Rapid career development Real-world impact Remote and flexible working Remote work Restricted stock unit awards RSUs Support Supportive culture Total Direct Compensation
Tasks- Build relationships
- Champion, role model, and embed Samsaraâs cultural principles
- Develop
- Execution
- Focus on customer success
- Partner with sales
- Project management
- Provide coaching
- Solve complex problems
- Support
Advocacy Analytical Attention to detail Automation B2B B2B SaaS Benefits C Campaign Management CAN Career Development Cloud Coaching Collaboration Co-marketing Communication Compensation Cultural Principles Customer Advocacy Customer Marketing Customer Relationship Management Customer Success Data-Driven Insights Development Equipment monitoring Event Planning Events Execution Flexible Working Go Go-To-Market Strategy Growth Mindset GTM Hiring Infrastructure Internet of Things IoT IT Legal Manufacturing Marketing Marketing Strategy Operational Efficiency Operations Partnership development Partnerships Performance Problem-solving Product Product Adoption Product Solutions Program Management Project Management Public speaking Recruiting Recruitment Remote work SaaS Sales Site visibility Sourcing Storytelling Strategy Sustainability Telematics Vehicle telematics Video-based safety Webinars
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-4 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9