Senior Corporate Success Account Associate - AllyDVM (Remote)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

The Senior Account Success Representative is responsible for developing, maintaining/growing, and implementing business partnerships with veterinary customers within key and strategically assigned account list within Corporate, GPO, and General Practice Veterinary Accounts. The Senior Account Success Representative plays a critical role in the organization by individually developing and qualifying sales and revenue opportunities for the company in key corporate accounts by developing corporate business development plans, generating new business opportunities through promotion of upsell/cross sell tactics of company products and services, including the exploration of avenues for strategic engagement across corporate enterprise.

The Senior Account Success Representative develops and supports ongoing client relationships by providing clinical, educational, and operational support through direct interaction and provides overall client support ensuring existing client contractual obligations are met as outlined in the contract terms by corporate engagement.

• Independently manage pre-determined companion animal accounts in assigned territories from introduction. Nurture and develop overall business relationships with assigned market segment accounts. Drive growth in revenue through strategy development, stakeholder alignment, and tactical execution.

• Creates and executes an operationally efficient daily account call plan.  Effectively and efficiently manages the assigned accounts with a regular call cycle that results in the delivery of appropriate/defined customer touches while also making off-cycle, discretionary calls, as situations require.

• Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.

• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.  Key accounts should be visited a minimum of 2x/year for business planning.

• Conduct formal periodic review meetings with clients to review performance, surface any threats and opportunities, and discuss new ideas and solutions with pre-call and meeting research and planning to establish goals and to anticipate customer needs through consultative selling framework.

• Resolve customer issues including resolution of technical and/or customer service problems.

• Analyzes internal data sets …