Security Solution Consultant

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Genesys Global Security, Privacy & Compliance COE (Centre of Excellence) team is made up of Security/Privacy/Compliance experts with the skills to provide expert services in support of the Genesys business (Genesys Sales, Presales, Customers, Partners, Prospects, external consultants etc.). The team is single point of contact for these teams for all security, privacy & compliance related engagements.

Role and Responsibilities:

• As a subject matter expert, you will assist our sales account team to support security, privacy & compliance discussions that include explaining security, privacy and compliance policies, controls and processes for Genesys solutions. 

• You will be lead for product security/privacy/compliance questions and consulting engagements for prospects, customers, and partners.

• You will be expected to demo security, privacy and compliance product features to our prospects, customers, and partners to support our security, compliance and privacy approach.

• You will support our global team with security, privacy & compliance audits/assessments due diligence engagements.

• You will address customers questions/concerns related to pen tests.

• You will own and manage other global engagements as and when required.

This role offers: 

• Working in a high-energy, dynamic & expert team that provides every opportunity to thrive.

• An onboarding program that will give you all the tools you need to be successful in your position. You will be given the opportunity for ongoing training to help you achieve a long and successful career with Genesys.

• Close collaboration with Enterprise Sales teams in strategic Accounts to drive Cloud Acceleration

• A high trust working environment, empowering you to work independently and be self-motivated to create lasting internal and …