Sales Manager

The Team & Role

We are looking for a sales leader who’s passionate about coaching and growing talent, and is excited to help us scale. The ideal candidate must have run complex sales cycles and mastered consultative processes in addition to having led teams with marked success. 

The SevenRooms Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. SevenRooms Account Executives are trusted advisors and expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps and thinking creatively to present the perfect solution. We are changing the current landscape by opening the door for hospitality operators to grow their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. A group of go-getters, we are determined to share our operator-first and operator-only guest engagement solution, and to be a true and trusted partner to all hospitality businesses.

What You'll Do

• Be a strong people leader  — assess the strengths and weaknesses of your team and manage accordingly; provide weekly, monthly, and quarterly performance reports with your team
• Grow the team — source, interview, and hire top salespeople as we continue to scale
• Assist on important deals — you will play a supporting role to your direct reports in many different ways, from prospecting the top new restaurant groups, to sourcing the decision maker to creating the sales deck, and assisting throughout the sales cycle, inclusive of supporting closing deals
• Integrate with the region — our sales team has ownership over most of our revenue-based regional goals, and it is up to the Sales Manager to ensure their team is staffed and Account Executives are performing to hit these goals
• Scale insights — establish best practices for how to effectively manage a sales team and their book of business and develop new sales plans, strategies, and programs to help increase your team’s productivity
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Who You Are

• You have experience leading a team across different geographies and pride yourself on your ability to motivate others
• You have a bias towards action and are able to thrive in a constantly changing work environment
• You have 2+ years of SaaS sales experience (CRM sales experience preferred) having exceeded personal goals
• You have 3+ years of sales management experience; high-growth or early-stage start-up experience is a plus
• You are tech-savvy and navigate sales and internal tools quickly (Salesforce, Gong.io, Google Apps)
• You love hospitality and want to support operators and their business needs

What We Offer

• A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new – the choice is up to you and our team is ready to help make that happen.
• Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
  • Commission Eligible: The On-Target Earnings (Base Salary + Commission) range for this role is $170,000 - $195,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also commission eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Wellhub, Spring Health, and Carrot.
• Employee programs: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
• Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie’s Choice.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

• Inc. Best Workplaces (2023, 2022, 2020)
• Inc. 5000 (2023, 2022)
• Ragan’s Platinum HR Awards Finalist (2022)
• Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
• Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
• VentureFizz Unique PTO (2022)
• Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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