(REMOTE) Personal Vacation Planner Agent
Miramar, FL, United States
We're looking for enthusiastic, customer-centric sales professionals like you to join our upcoming REMOTE Personal Vacation Planner (PVP) training class, starting in the upcoming NEW YEAR 2025; available classes for the beginning of the 2025 are Monday, February 03, 2025, and Monday, March 03, 2025.
As a remote PVP, you'll be the face of Carnival Cruise Line (CCL), making outbound calls to potential customers, building strong relationships, and converting leads into unforgettable cruise experiences. You'll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests. Don't miss your chance to be part of something extraordinary! Whether you're a seasoned sales expert or just starting out, our team is ready to welcome you aboard.
ESSENTIAL FUNCTIONS:
- Excellent attendance and punctuality are an essential function of the job.
- Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
- Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
- Maintain customer contact database of new and existing accounts to close sales.
- Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
- Perform other job-related functions as assigned.
- Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:
- Currently hiring ONLY from Florida, Georgia, North Carolina and Texas
- Minimum High School Diploma or GED.
- Inside / outside field 1 year sales experience with proven sales success.
- Experience developing new business and new accounts with a customer service background.
- Proficient in Microsoft Office Suite.
- Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
- Superior prospecting, presentation and closing skills.
- Comfort working in an environment requiring achievement of monthly sales targets and goals.
- Effective time management, organization, and multi-tasking skills.
- Ability to maintain strong working knowledge of cruise products.
- Good problem-solving skills.
- Ability to work independently and maintain individual lead database.
- Excellent interpersonal skills.
OTHER:
- Shifts:
- The training class runs for four (4) consecutive weeks:
- Monday through Friday 09:00 AM - 06:00 PM (EST).
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- The training class runs for four (4) consecutive weeks:
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Benefits/PerksDisability coverage Employee Assistance Program Employee Discounts Employee stock purchase plan Financial benefits Health benefits Incentive Program Life Insurance Mental health resources Paid Time Off Sick time Tuition reimbursement Vacation time
Tasks- Build customer relationships
- Close sales
- Convert leads
- Maintain customer database
- Maintain customer relationships
- Make outbound calls
- Participate in training
- Training
Closing Communication Customer service Interpersonal Microsoft Office Microsoft Office Suite Multi-tasking Organization Presentation Problem-solving Prospecting Sales Time Management Written communication
Experience1 year
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9