Remote Account Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeBring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a sales career that changes lives.

Careers that Change Lives 

 
In Medtronic’s Surgical Innovations (SI) portfolio, we're committed to forging new paths and partnerships that help healthcare systems improve clinical outcomes, expand access to care, and optimize operational efficiencies. The SI Remote Sales rep sells Medtronic’s Advanced Surgical Portfolio products remotely & retains end-user patients within an assigned geographic area and/or specific customer accounts for pre-defined territory locations in this office-based role.  
 
A Day in the Life 

The Account Manager is responsible for meeting and exceeding sales goals by advancing the Surgical product line utilizing solution -based concept selling skills to the US Acute and Alternate Site marketplace. The Account Manager acts as a member of an integrated team who works in partnership with internal Sales Associates, Clinical specialists, Regional Managers and Director level employees to accelerate growth and ensure an overall positive customer experience. 

 

Responsibilities may include the following and other duties may be assigned. 

• Remotely sells Medtronic's SI Portfolio products and retains end-user customers within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. 
• Exceed business development goals for assigned sales territory by creating intelligent actionable SMART Territory Sales Plan that you execute to create, manage, and close opportunities.  
• Master features, benefits and value of aligned product lines and present these to clinical and economic call points utilizing appropriate situational sales methodology. 
• Present proposals negotiate pricing and effectively differentiate Medtronic product offerings. 
• In-service and educate clinical and non-clinical contacts within accounts by demonstrating product applications, functionality, and use. 
• Build consultative relationships with clinicians, supply chain partners and end users. Maintain positive working relationships with Distribution and GPO partners. Maintain active presence at top accounts. 
• Utilize technology platforms and data to analyze territory and effectively target accounts. 
• Effectively manage sales pipeline via SFDC Platform. 
• Meet or exceed required selling activity metrics set by management. 
• Maintain knowledge of the current industry / competitive landscape including, GPO’s, healthcare economics, reimbursement, competitors, and competitive products etc. 
• Provides input on new markets, new product introductions, and existing products or supplies. 

NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS: 

• 3 years of experience in health care sales 
• Sales in medical devices, capital equipment sales, surgical sales or in-hospital pharmaceuticals 
• Practical knowledge of sales techniques, strategies & relationship building  
• Demonstrated ability to work independently & drive results 
• Documented sales success, preferably in B2B sales or health care  
• Degree in biological science or business preferred 
• Business planning skills 
• Strong communication and presentation skills 
• Ability to teach & educate medical personnel, peers & technical support personnel 
• Demonstrated ability to grasp use of technology & applications (ie., iPad, SalesForce.com, SAP); PC literate 
• Knowledge &/or experience with hospital, cath lab, physician settings 
• Experience selling complex products over the phone, email, and virtual platforms 

Physical Requirements: 

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to be independently mobile.  The employee is also required to interact with a computer, and communicate with peers and co-workers.
• Able to lift 10 pounds.
• Extended periods of time doing computer-based work.
• Hearing, sight and speaking ability.

SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.

DIFFERENTIATING FACTORS

Autonomy: Established and productive sales professional managing multiple small to mid-size accounts.
Sells products and/or services to a group of clients and identifies new and potential customers.
Works independently with general supervision .
Builds relationships.

Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts.
Has a direct impact on achieving department’s sales results.
May help to set objectives or goals for individual or team accounts .
Works on larger, moderately complex accounts or have a small or medium-sized quota/territory.
Understands market landscape, marketing and pricing structure, more influence on pricing structures.
Works with sales, marketing and finance to structure complex contracts.

Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area.
Recommends changes in account tactics to achieve sales goals .
Exercises judgment within defined procedures and practices to determine appropriate action.

Communication and Influence: May influence parties within own job function at an operational level.
Obtains or provides information requiring some explanation or interpretation .
Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales.

Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
May provide guidance and assistance to entry level sales professionals and / or support employees.

Required Knowledge and Experience: Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience.
Developing professional expertise, applies company policies and procedures to resolve a variety of issues .
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 3 years of relevant experience and working knowledge of company products and services (i.e. office equipment, copiers, payroll systems, IS systems).  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$85,000-$90,000

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days. 

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