Program Manager

Overview

In accordance with contractual requirements, the Program Manager will partner with the assigned account management team(s) in support of the successful delivery of Cotiviti Government Services client(s). Responsibilities include supporting the implementation and on-going execution of government contract(s), maintaining an excellent client relationship, and creating value for the client by identifying contract growth opportunities. The Program Manager will collaborate with the account management team on financial, operational and business decisions in support of the client contract. A successful candidate should possess strong analytical, organizational, and self- management skills.

Responsibilities

• Analyzes data to support business and operational decisions.
• Ability to troubleshoot on demand and proactively identify issues or obstacles that may hinder success.
• Collaborate with client(s) and Account Management Team to develop project approach and implementation plans.
• Produce and manage documents related to client projects, calls, meetings, initiatives and follow ups.
• Build relationships with internal and external staff to ensure client expectations are met.
• Supports client relationship; responsible for ensuring client satisfaction and regularly communicates and interacts with client(s).
• Supports collaboration between account management team and operations staff through frequent interaction.
• Accountable for technical accuracy, timeliness, and quality of project deliverables.
• Create and present documents and/or PowerPoint presentations for clients and internal stakeholders.
• Supports the Cotiviti Government growth team by participating in Request for Proposal (RFPs) response and Requests for Information (RFI) responses.
• Works with the account team to monitor and manage budget and revenue expectations for assigned client(s).
• Identifies and communications sources of opportunity and risk and proposed mitigations
• Complete all responsibilities as outlined in the annual performance review and/or goal setting. 
• Complete all special projects and other duties as assigned. 
• Must be able to perform duties with or without reasonable accommodation. 

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

• Bachelor’s degree - required. An equivalent combination of education and/or related experience may also be considered 
• 3+ years of account management or project management experience required with experience in one of the following areas desired: Health Insurance, Government, Client Service/Business to Business, Health Policy, and/or claims operations.
• Ability to manage projects, certified Project Management Professional (PMP) - preferred
• 2+ years Medicare and/or Medicaid experience, or other related healthcare experience –– Preferred
• 2+ years of experience with Cotiviti product offerings - Preferred
• Excellent communication skills, both written and verbal with internal and external individuals
• Strong analytic skills to analyze information and ability to interpret findings to address work related issues. Intermediate skills with Excel are required.
• Must undergo a federal background investigation to support federal contracts/clients.
• Must be flexible to adjust with changing work environment to support client and business unit needs.
• Occasional travel may be requested based on business needs.

Mental Requirements

• Ability to be careful and thorough about detail.
• Ability to multi-task and to meet deadlines.
• Demonstrates exceptional customer service and follow-up skills.
• Ability to negotiate and collaborate.

Physical Requirements and Working Conditions

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.
• Must be able to provide a dedicated, secure work area.

Base compensation ranges from $75,000 to $105,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

Date of Posting: xx/xx/2025

We anticipate that the application window will close on xx/xx/2025, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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