Principal Field Solution Architect - Data Protection and Information Management
Virtual - Illinois, United States
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
This Principal FSA role is for the Data Protection and Information Management (DPIM) national team. The DPIM team is responsible for thought leadership and subject matter expertise regarding cyber resiliency, cyber recovery, and data protection solutions and technologies. Key technologies include, but are not limited to, Cohesity, Commvault, Dell, Druva, IBM, Rubrik, Vertias, Veeam, and Zerto. DPIM team members must be able to position and recommend these solutions accurately within complex environments spanning accounts in the healthcare, financial, and enterprise sectors. In addition to positioning these technologies, DPIM team members must be able to scope out complimentary CDW services and ensure a high degree of customer satisfaction. The Principal Field Solution Architect (FSA) role focuses on pre-sales solution design. This role is responsible for working with internal and external sales teams to plan and organize sales strategies. The incumbent analyzes the sales environment including customer expectations, competitive environment as well as the customer's technical environment and define actions to be performed in the sales cycle timeframe. The Principal FSA is a field-based technical presales role. They are expected to spend the majority of their time onsite at CDW customer locations in their local markets. The Principal FSA develops and maintains strategic relationships with Sales Management of the teams they support and seen as a trusted advisor to grow business. The Principal FSA is expected to be subject matter expert in multiple families of solutions. The Principal FSA is responsible for driving a variety of initiatives and projects, coaches and/or mentors others FSAs; and strategically works with sales, partners and customers to uncover and increase emerging business opportunities. The Principal FSA takes a lead role in defining, developing, and supporting solutions and new technologies; prepares the team to be successful through proactive training, sharing knowledge, and communicating best practices.
Key Areas of Responsibility
Ensure understanding and intricate knowledge of the cyber resiliency and cyber recovery market.
Work with vendor partners to stay ahead of how …
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Field-based role Local markets
Benefits/Perks Tasks- Analyze sales environment
- Develop customer relationships
- Drive initiatives and projects
- Knowledge sharing
- Pre-sales solution design
- Project management
- Solution Design
- Training
Best Practices Certifications CISCO Cohesity Collaboration Communication Commvault Consulting Customer Relationship Management Customer Satisfaction Cyber Resiliency Cybersecurity Data Protection Dell IBM Information Management Information Technology Interpersonal IT Knowledge Sharing Leadership Management Mentoring Microsoft Microsoft Office NetApp NIST Office applications Online training Pre-sales Pre-sales Solution Design Presentation Project Management Recovery Role-Based Access Control Rubrik Sales Sales Management Sales Strategies Sales Strategy Security Security solutions Solution Design Strategic Relationships Technical Technical assessment Technical Depth Technical Design Technical pre-sales Technical Solution Design Technical Solutions Technology leadership Technology solutions Thought Leadership Training Veeam Written communication
EducationBusiness Cybersecurity Equivalent Equivalent experience Information Technology
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9