Pharmacy Clinical Consulting Sr. Advisor - Remote (Cigna Healthcare GTM)

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Pharmacy Clinical Consulting Senior Advisor

Internal Job Title – Clinical Account Manager (CAM)

As part of Cigna Pharmacy Management, the Pharmacy Sales Advisor is a licensed clinician who serves as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients within an assigned geographical market(s) and client size band. 

The Pharmacy Sales Advisor position will be responsible for developing and maintaining relationships with internal stakeholders including the medical sales teams and pharmacy underwriting organization as well as external brokers and consultants. The primary objective of this position is supporting long-term client retention and growth, while achieving Cigna's corporate strategic goals. The Pharmacy Clinical Consulting Advisor also provides pharmacy product and clinical expertise in support of the Medical Sales teams as well as the Pharmacy Implementation organization.

This position is responsible for working with the Cigna Medical teams to support the Pharmacy component of an integrated benefit, which typically includes Medical, Pharmacy, and Behavioral. This includes service support, reporting, pricing, and/or other performance guarantees – while working with multiple internal stakeholders at Cigna and Evernorth, as well as external influencers (e.g. consultants, producers and decision makers in the benefits organization or financial and/or C-Suite of our clients).

The primary roles of the Pharmacy Clinical Consulting Advisor are:

  • Retain the assigned book of business through proactive portfolio management, including an understanding of available performance guarantees and pricing strategies in order to renew clients and preserve earnings.
  • Participate in client meetings and presentations to review client performance and sell in the suite.

of pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total healthcare costs. 

  • Act as Pharmacy Sales support for renewals involving consultants.
  • Cultivate meaningful, productive, mutually beneficial relationships internally and externally by gaining the confidence and trust of key stakeholders through honesty, integrity and reliability.
  • Educate and consistently advance the knowledge of pharmacy within the Cigna Medical sales organization. This includes deep dives on our products and services, as well as championing an understanding of the clinical integration points across benefits.
  • Communicate effectively, delivering multi-modal messages that convey a clear understanding of the unique needs of the different audiences requiring interaction. Proactively anticipates communication needs in order to remove ambiguity.
  • Actively participate in finalist meetings for existing business where necessary.
  • Gather and share relevant competitive intelligence in support of retention and new sales efforts.
  • Acts as the clinical subject matter expert supporting medical sales …
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